Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Erika Rivas Castillo

Oceano,CA

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Organized and motivated to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

3
3
years of professional experience

Work History

Seasonal Retail Sales Associate

Converse
06.2024 - Current
  • Provided excellent customer service, driving sales and enhancing the shopping experience.
  • Managed inventory and maintained visually appealing product displays to support store operations.

Shift Leader

Menchie's Frozen Yogurt
12.2022 - 09.2023
  • Assisted in training new employees on shift operations.
  • Resolved customer complaints promptly and professionally

Cashier

Panera Bread
07.2022 - 10.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Keep the work area clean, organized and stocked with necessary supplies.

Education

Bachelor of Arts - Sociology

University of California, Riverside
Riverside, CA
06-2027

High School Diploma -

Arroyo Grande High School
Arroyo Grande, CA
06-2023

Skills

  • Customer Service
  • Cash Handling
  • Staff Training
  • Organization Abilities
  • Product Recommendations
  • Issue Resolution
  • Merchandise Restocking
  • Cleaning and Sanitizing

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Seasonal Retail Sales Associate

Converse
06.2024 - Current

Shift Leader

Menchie's Frozen Yogurt
12.2022 - 09.2023

Cashier

Panera Bread
07.2022 - 10.2022

Bachelor of Arts - Sociology

University of California, Riverside

High School Diploma -

Arroyo Grande High School
Erika Rivas Castillo