Erika Rodriguez
Springfield,NY
Summary
Dedicated professional skilled in customer service, communication, multitasking, and time management. Manages multiple priorities effectively to support team objectives and foster a productive work environment. Focused on delivering exceptional service and ensuring positive experiences for customers.
Overview
4
4
years of post-secondary education
6
6
years of professional experience
Work History
Teachers Assistant
Inner Force One
78-01 Linden Blv
06.2023 - Current
- Collaborated with teachers to prepare lesson materials and set up equipment, enhancing classroom readiness.
- Assisted lead teachers with lesson plan creation and materials development.
- Organized and led practice, research, and lab assignments, fostering hands-on learning and student participation.
- Documented student progress and communicated with parents to ensure ongoing support and engagement.
- Worked with lead teacher to monitor class schedule and take attendance.
Accountant Financing, Human Resource
Hassen group Keyfood Supermarkets
Lefferts Blvd , NY
01.2022 - 06.2023
- Reported on financial results including balance sheets, income statements, cash flow statements.
- Prepared and presented financial reports including balance sheets, income statements, cash flow statements to inform strategic decision-making.
- Reviewed invoices for accuracy and completeness prior to payment processing.
- Advised and supported departments on accounting policies, procedures, and regulations to ensure compliance and operational efficiency.
- Facilitated collaboration with cross-functional teams to enhance communication and alignment between finance and operations.
Cashier/Sales Coordinator
Marketplace supermarket
Ozone Park, NY
05.2020 - 11.2021
- Operated cash register with accuracy, processing various payment methods including cash, check, credit card, gift card, and automatic debit.
- Maintained stocked shelves to enhance shopping experience and sales potential.
- Assisted customers via phone with inquiries about store operations, product information, and order placement to enhance customer experience.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Organized promotional displays or arranged merchandise on counters or tables to promote sales.
Education
Bachelor of Early Childhood Care and Education - Elementary Education
Queens College of The City University of New York
Flushing, NY, NY 08.2022 - 08.2026
High School Diploma -
Robert H. Goddard High School For Comm Arts 7 & Technology
Ozone Park, NYSkills
- Lesson planning
- Learning Facilitation
- Behavior Management
- Customer Service
- Communication
- Dispute Resolution
- Attention to Detail
- Time Management
- Dependability
- Adaptability
Languages
Spanish
Timeline
Teachers Assistant
Inner Force One
06.2023 - Current
Bachelor of Early Childhood Care and Education - Elementary Education
Queens College of The City University of New York
08.2022 - 08.2026
Accountant Financing, Human Resource
Hassen group Keyfood Supermarkets
01.2022 - 06.2023
Cashier/Sales Coordinator
Marketplace supermarket
05.2020 - 11.2021
High School Diploma -
Robert H. Goddard High School For Comm Arts 7 & Technology