Erika Saucedo
Hawthorne,CA
Summary
Dedicated individual with experience in implementing and managing effective loss prevention strategies to safeguard company assets. Skilled in conducting investigations, analyzing data, collaborating with different departments in-store and other locations, and implementing proactive solutions. Strong attention to detail, excellent problem-solving abilities, and a commitment to ensuring a safe and secure environment for both employees and customers.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Asset Protection Specialist
Target
12.2020 - Current
- Work closely with management to create a safe and welcoming environment for all guests and staff members.
- Greeting guests entering and exiting the store and building a good rapport with them.
- Preventing theft and fraud.
- Identifying/reporting theft while maintaining the safety of staff members and guests at all times.
- Partake in perimeter walks around the entire property including the outside and inside.
- Write reports on security incidents/theft and collaborate with other stores in the district to build cases and a sense of community.
- Building relationships with the LA County Sheriff's Department and working with them on cases.
- Constantly on alert and having to make decisions quickly and effectively while under pressure.
Guest Advocate/Cashier
Target
01.2020 - 12.2020
- Created a welcoming and safe environment to ensure guests felt comfortable and respected while making payments or returns.
- Providing guest service to guests.
- Handling cash and checks.
- Knowledgeable of policies and protocols.
- Help guests with locating items around the store and accommodated any discounts or price match they found online for in store purchases.
General Merchandise
Target
06.2019 - 01.2020
- Responsible for stocking the shelves, putting price stickers on items, and keeping the aisles clean.
- Came in during pre-opening shifts to unload shipments and restock the floors before hours of operation.
- Helped setup and arrange the floor during seasonal events.
- Helped customers with locating items around the store and any questions they may have.
Education
No Degree - General Studies: Behavioral And Social Sciences
El Camino College
Torrance, CaSkills
- Detail-oriented
- Decisive
- Video monitoring
- Internal audits
- Investigation techniques
- Physical security
- Communication
- Handling high pressure situations
- Customer support
- Handling payments
- Incident reporting
- Deescalation techniques
Certification
Guard Card, 6/02/23
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Asset Protection Specialist
Target
12.2020 - Current
Guest Advocate/Cashier
Target
01.2020 - 12.2020
General Merchandise
Target
06.2019 - 01.2020
No Degree - General Studies: Behavioral And Social Sciences
El Camino College
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