Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Erika Seoane

Glendora,CA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

20
20
years of professional experience

Work History

Licensing Consultant

Liquor License. Com
03.2016 - Current
  • Investigated 100 plus locations to confirm license data, conducted background checked and assessed premises for compliance with licensing requirements.
  • Created documents with applicant information and verified data against legal documents provided.
  • Maintained composure in stressful situations, confrontations, interviews and records searches.
  • Managed filing system, entered data and completed other clerical tasks.
  • Interpret and explain provisions of laws, rules, and regulations of the Alcoholic Beverage Control
  • Stayed up-to-date on CA Alcohol laws and licensing requirements to complete accurate and efficient reviews.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Performed routine data entry or document management.
  • Answered and directed phone calls, filed documents, performed data entry and handled billing.

Office Manager

Capo-Nata Apparel
01.2009 - 07.2015
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Planned, designed, and scheduled phases for large projects.
  • Sourced, vetted and managed vendors needed to accomplish project goals.
  • Attended industry events and conventions to expand sales opportunities.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Implemented systems and procedures to increase sales.

Executive Assistant

Bank of the West
01.2005 - 08.2008
  • Answered high volume of phone calls and email inquiries.
  • Processed travel expenses and reimbursements for executive team of 5 and senior management group, including 3 division heads.
  • Organized and coordinated conferences and monthly meetings.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Handled confidential and sensitive information with discretion and tact.
  • Used advanced software to prepare documents, reports, and presentations.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.

Education

Charter Oak High School
Covina, CA

Skills

  • Microsoft Office
  • Multi-Line Phone Systems
  • Compliance Monitoring
  • Calendar Management
  • Microsoft Word
  • Clerical Support
  • Office Administration
  • Adaptability and Flexibility
  • Excellent Communication
  • Time management abilities
  • Professional Demeanor

Languages

Spanish
Native or Bilingual

Timeline

Licensing Consultant

Liquor License. Com
03.2016 - Current

Office Manager

Capo-Nata Apparel
01.2009 - 07.2015

Executive Assistant

Bank of the West
01.2005 - 08.2008

Charter Oak High School

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Erika Seoane