ERIKA SNYDER
West Palm Beach,FL
Summary
Ambitious people person with 17 years of customer service, retail, competitive sales, and fine-dining service experience in search of a permanent position that could lead to a career. Extremely confident in delivering the satisfaction of clients and guests, up-selling the finest products, and creating an overall pleasurable experience for all persons involved. Strong believer in personal appearance, quality, service, and building positive relationships.
Overview
18
18
years of professional experience
Work History
BARTENDER
LYNORA’S
WEST PALM BEACH, FL
05.2023 - 11.2025
- Coordinated staff and resources to effectively manage customer influx during peak hours of happy hour events and Spazio nightlife.
- Developed and implemented training programs for new employees, focusing on bar procedures, cocktail recipes, and high-quality customer service in a fast-paced Italian restaurant environment.
BARTENDER / BOTTLE SERVER
MYERS LOUNGE
WEST PALM BEACH, FL
01.2021 - 03.2023
- Oversaw high-volume bartending operations, crafting a diverse range of specialty cocktails. Managed guest experiences in both bar and lounge settings, providing VIP bottle service and hookah offerings. Enhanced customer satisfaction through attentive service and engagement.
INSURANCE AGENT
US HEALTH ADVISORS
FORT LAUDERDALE, FL
01.2019 - 12.2022
- Super responsive insurance benefits sales agent, including guiding clients towards building and purchasing plans best suited for their needs, customer service support and self marketing.
COCKTAIL SERVER
HARD ROCK CASINO
HOLLYWOOD, FL
01.2020 - 03.2020
- Executed cocktail service in a high-paced casino environment, ensuring timely delivery to patrons at table games and high limit areas.
BARTENDER
LA CUEVA BAR & GRILL
FTL BEACH, FL
08.2019 - 12.2019
- Assisted in delivering authentic Mexican cuisine and handcrafted cocktails in a vibrant beachside bar and grill. Supported guest entertainment by serving a full menu until 4 AM. Provided prompt service to bar guests and VIP tables in a fast-paced nightclub environment at night.
BARTENDER
BANKO CANTINA
WEST PALM BEACH, FL
02.2019 - 07.2019
- Assisted in fast-paced bartending at a vibrant cantina specializing in Mexican cuisine and tequila. Supported operations across three floors, including rooftop service and club entertainment. Provided excellent customer service in a restaurant setting focused on specialty cocktails and food.
HMF COCKTAIL SERVER
THE BREAKERS
PALM BEACH, FL
08.2018 - 12.2018
- Full fine dining service in a formal yet buzzing atmosphere that required extensive menu knowledge and the ability to suggest complimenting wine parings while giving top notch customer service and building relationships with local guests and members.
BARTENDER
THE LOFT
WEST PALM BEACH, FL
02.2018 - 05.2019
- High volume bartending that involves preparing alcoholic and non-alcoholic beverages in a quick and efficient manner while checking identification, collecting payment and interacting with guests.
COCKTAIL SERVER
III FORKS STEAKHOUSE
JACKSONVILLE, FL
09.2016 - 02.2018
- Full fine dining service specializing in creating the best upscale surf’n turf experience with a large wine list and full bar. Understanding each guest to properly suggest food & wine pairings, up-selling, and multitasking to fulfill the needs of patrons.
SERVER
CANTINA LARADO
JACKSONVILLE, FL
06.2015 - 05.2017
- A festive yet upscale feel that required Mexican cuisine knowledge, full bar knowledge specializing in tequila, and the efficiency to quickly service to fulfill the needs of every guest.
SERVER
MILLER’S ALE HOUSE
JACKSONVILLE, FL
06.2012 - 05.2015
- Past-paced sports bar bartending which involved greeting customers, recommending menu items, preparing and serving beverages and food, while being engaging, efficient, observant, knowledgeable, and personable.
BARTENDER
SNOWSHOE SKI RESORT
SNOWSHOE, WV
01.2015 - 04.2015
- Having flexibility to bartend at multiple high volume restaurants and nightclubs on the mountain, recommend menu items and serve beverages and food.
HOOTERS GIRL
HOOTERS
JACKSONVILLE, NC
01.2011 - 05.2012
- Serve food and drinks and accommodate guest's needs, efficiently relay all food orders to the kitchen and or service bar with great customer service.
BARTENDER
TEXAS STEAKHOUSE & SALOON
JACKSONVILLE, NC
10.2010 - 01.2011
- Greet customers, Recommend menu items, Prepare and serve beverages and food items, accept payment and make change change for guests.
BARTENDER
MCCS STRIKE ZONE
IWAKUNI, JAPAN
03.2008 - 10.2010
- Prepared diverse alcoholic and non-alcoholic beverages for guests. Assisted in changing kegs and restocking supplies.
Education
High School Diploma -
MATTHEW C. PERRY HS
IWAKUNI, JAPANServSafe CERTIFIED
Skills
- Strong multitasking
- Team player attitude
- Responsible alcohol service
- Highly reliable
- Cleanliness and hygiene
- Hospitality service expertise
Languages
FLUENT IN JAPANESE
Timeline
BARTENDER
LYNORA’S
05.2023 - 11.2025
BARTENDER / BOTTLE SERVER
MYERS LOUNGE
01.2021 - 03.2023
COCKTAIL SERVER
HARD ROCK CASINO
01.2020 - 03.2020
BARTENDER
LA CUEVA BAR & GRILL
08.2019 - 12.2019
BARTENDER
BANKO CANTINA
02.2019 - 07.2019
INSURANCE AGENT
US HEALTH ADVISORS
01.2019 - 12.2022
HMF COCKTAIL SERVER
THE BREAKERS
08.2018 - 12.2018
BARTENDER
THE LOFT
02.2018 - 05.2019
COCKTAIL SERVER
III FORKS STEAKHOUSE
09.2016 - 02.2018
SERVER
CANTINA LARADO
06.2015 - 05.2017
BARTENDER
SNOWSHOE SKI RESORT
01.2015 - 04.2015
SERVER
MILLER’S ALE HOUSE
06.2012 - 05.2015
HOOTERS GIRL
HOOTERS
01.2011 - 05.2012
BARTENDER
TEXAS STEAKHOUSE & SALOON
10.2010 - 01.2011
BARTENDER
MCCS STRIKE ZONE
03.2008 - 10.2010
High School Diploma -
MATTHEW C. PERRY HS
ServSafe CERTIFIED