Erika Streetman
Southgate,MI
Summary
Accomplished General Manager at BUFFALO WILD WINGS, adept in operations management and leadership, significantly enhanced sales and profitability. Excelled in building strong teams and fostering vendor relationships, achieving high employee satisfaction through effective training and development. Demonstrated expertise in project management and customer relations, ensuring long-term success and efficiency.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
BUFFALO WILD WINGS
07.2005 - 11.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Education
High School Diploma -
AIRPORT HIGH SCHOOL
Monroe, MISkills
- Leadership and team building
- Operations management
- Efficient multi-tasker
- Customer relations
- Staff management
- Vendor relationships
- Project management
- Performance evaluations
- Employee scheduling
- Staff training and development
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Improved online restaurant reviews by successfully handling customer complaints, implementing monthly staff training and refining lunch and dinner menus.
- Achieved increased sales and promotions through advertising community events and activities at the resturaunt.
Certification
Serv-safe certified
Alcohol
Food handling
Allergens
Unconscious-bias sexual harassment
Timeline
General Manager
BUFFALO WILD WINGS
07.2005 - 11.2024
High School Diploma -
AIRPORT HIGH SCHOOL
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