Skills
Summary
Work History
Work Availability
Education
Quote
Overview
Generic

Erika Threat

Cleveland,OH

Skills

  • MS Office Suite
  • Administrative
  • Analytical
  • Attention to detail
  • Customer service
  • Research
  • Quality
  • Project Management
  • Conflcit resolution
  • Communication
  • Clercial
  • Speaking
  • Office machines
  • Creative writing
  • Client
  • Active listening
  • Team building
  • Flexibility
  • Reliable
  • Relationship building
  • Multi-tasking
  • Data entry/editing
  • Filing/scanning
  • Negotiation
  • Time management
  • Written
  • Case Management
  • Data Entry and Analysis
  • Email and Telephone Etiquette
  • Patient Support
  • Regulatory Compliance
  • Records Management
  • MS Office
  • Positive Attitude
  • Organization and Multitasking
  • Decision-Making
  • Case Management Tracking
  • Relationship Building
  • Documentation and Reporting
  • Problem-Solving
  • Resource Management
  • Patient Management
  • Patient Needs Assessment
  • Conflict Resolution

Summary

Seeking a position which enables room for growth and experience in the work force while challenging my previous work experiences. Diligent and analytical inspection professional offering strong observational and documentation skills developed across 15-year career. Successfully examine documentation and monitor activities to verify compliance and identify issues of concern. Self-motivated and hardworking with good time and project management abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Work History

Case Manager/Paralegal

Buckeye Law Group
Cleveland, OH
11.2023 - Current
  • Perform data entry duties
  • Interviewing, gathering information and documents from clients and other sources
  • Handle incoming calls and other communication interactions with clients and third parties
  • Maintain ongoing relationships with clients
  • Maintain and organize electronic case files
  • Collecting, Reviewing, and Verifying medical bills, liens, declaration pages, payment logs, etc., from third parties
  • Work in a team-centered environment and communicate with lead attorney, paralegals and legal assistants about all aspects of the case
  • Work with a high volume of clients and maintain organization and efficiency
  • Perform other related duties as assigned.

Lab Coordinator

Cleveland Clinic Home Sleep Lab
Warrensville, OH
07.2022 - 10.2023
  • Administered performance evaluations, training, administrative duties
  • Scheduling/ confirming appointments
  • Multitasking in a fast paced environment, data entry, inputting/updating patients’ information into system following HIPPA
  • Patient advocacy, customer service, uploading patient results and attaching to patients’ charts
  • Cleaning/disinfecting equipment used for sleep studies, coordinating department activities, individuals, and resources
  • Getting devices ready for shipment to patients.

Patient Service Coordinator

UH Hospitals Home Care
Warrensville, OH
03.2022 - 07.2023
  • Scheduling appointments, entering doctors’ orders for medications, tests, procedures
  • Answering patients scheduling questions and responding to non-medical requests, customer service
  • Maintaining patient database, including entering new patient information/demographics
  • Ensuring ethical and moral practices are carried out properly
  • Primary interface between patient, field clinicians, referral sources, Clinical Managers, Resource Clinicians, and other agency departments
  • Intake, Authorizations and Pharmacy Staff.

Court Assistant

Cuyahoga County Common Pleas Courts
Cleveland, OH
04.2019 - 03.2022
  • Data entry, maintaining sensitive and confidential information
  • Preparing court dockets for arraignment and first appearance court dates
  • Actively calling cases during court proceedings
  • Administrative assistance for the Bail Commissioner’s and Judges
  • Operating various office machines to prepare court information
  • Paying attention to details while entering data
  • Multi-tasking
  • Handling/ processing requests from Attorneys, Judges, and Deputy Bond Commissioner’s
  • Effective time management
  • Answering phone/ managing calls from defendants, families, and attorney’s offices to process continuations and confidential records
  • Contributed to development, planning, and completion of project initiatives
  • Answered face to face telephone requests for information about warrants, citations and other court documents or procedures
  • Assembled paperwork and relevant files and briefs for use by judges at hearings
  • Supports daily courtroom operations, including document preparation, filing of referral forms and court notices, check- in and check -out and bailiff duties
  • Assisted parties to civil and criminal cases in understanding standard courtroom procedures and advised on legal obligations, options and subjects calling for consultation with attorneys.

Code Compliance Specialist- Property Preservation Specialist- Inspections Biller

Safeguard Properties
Valley View, OH
03.2009 - 09.2019
  • Customer Service to Client (Banks) and Code officials by addressing and processing their request
  • Effectively resolving discrepancies between the Code Officials, Banks, and Vendors
  • Providing quality resolution and safeguarding our clients’ interests
  • Set up monthly team meeting for production statuses
  • Conducted one on one training sessions with team members to increase quality
  • Enforced regulations by reviewing federal, state laws and code violations to confirm compliance
  • Assessed and prioritized contributions according to amount and service
  • Documented collections amounts and status and maintained information in organizational database
  • Supported bank clients by answering questions related to compliance and effective training and delivery of new policies and protocols
  • Monitored property condition utilizing inspection results and information from contractors
  • Worked with contractors to ensure they are knowledgeable in various insurers and investors guidelines and completing work within agreed upon time frames
  • Reviewed transaction disputes to ensure chargebacks are accurate.

Gift Processor/Data Entry

Cleveland Clinic
Beachwood, OH
10.2018 - 04.2019
  • Scanning, faxing, and filing documents
  • Adding and editing client profiles upon request into companies’ systems
  • Checked new and existing data for accuracy
  • Inputting and cataloging information
  • Clerical and administrative duties completed as well
  • Responded with personalized contacts and thank you letters to donors, event attendees and social media followers
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Bachelor of Science - Healthcare Administration

Tiffin University
04.2023

AAB Associates - Human Resource Management

Lakeland Community College
01.2020

Quote

Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Overview

15
15
years of professional experience

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Erika Threat