Erika Turner
Decatur,GA
Summary
Dependable and motivated professional with experience in customer service, cleaning, food safety, warehouse operations, stocking, and fast-paced work environments. Skilled at maintaining clean and organized work areas, following safety procedures, assisting customers, handling multiple responsibilities, and working effectively as part of a team. Quick learner with strong communication, time-management, and organizational skills. Available to work a variety of shifts.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Union Representative
UPS
Forest Park, Georgia
10.2025 - Current
- Sort and load packages accurately while working in a fast-paced warehouse environment.
- Load 3–4 box trucks with packages according to designated destinations.
- Inspect package labels to help ensure accurate routing and delivery.
- Use scanning equipment to verify packages and identify potential misloads.
- Work as part of a team while maintaining productivity and accuracy.
Crew Member
McDonald's
Decatur, GA
03.2026 - 07.2026
- Prepare food and maintain food-handling and safety standards.
- Provide friendly customer service while taking orders and processing payments.
- Maintain clean, organized, and properly stocked work areas.
- Executed various tasks simultaneously efficiently in a fast-paced environment.
- Follow workplace procedures for food preparation, cleaning, and safety.
Package Handler
FedEx
Atlanta, GA
10.2024 - 04.2026
- Loaded and unloaded trucks while safely handling packages of various sizes and weights.
- Operated pallet jacks and forklifts to move materials throughout the facility.
- Organized and stacked packages to maintain an efficient work area.
- Verified package addresses and maintained accuracy during high-volume operations.
- Demonstrated reliability and strong performance while working toward trainer responsibilities.
Warehouse Associate
Amazon
Alpharetta, Georgia
07.2024 - 08.2025
- Sorted packages and organized items into designated totes and locations.
- Staged completed totes for drivers and maintained organized work areas.
- Loaded, unloaded, and broke down pallets as part of daily warehouse operations.
- Followed workplace procedures while performing physically demanding tasks.
Fulfillment Associate
Target
Atlanta, GA
10.2024 - 12.2024
- Fulfilled online customer orders accurately and efficiently.
- Located merchandise throughout the store and prepared orders for customer pickup.
- Used pallet jacks and other equipment when handling heavier merchandise.
- Maintained organized work areas and helped ensure orders were ready for customers.
Customer Service Representative
Circle K
Matthews, North Carolina
12.2022 - 02.2024
- Provided customer service and processed customer purchases accurately.
- Prepared and monitored food while following store safety and cleanliness standards.
- Maintained clean, organized, and properly stocked areas throughout the store.
- Worked efficiently while managing multiple customer and operational responsibilities.
Online Personal Shopper
Walmart
Charlotte, NC
08.2022 - 11.2022
- Selected and scanned merchandise accurately for customer online orders.
- Organized merchandise into designated baskets for customer pickup.
- Greeted customers and provided a professional experience when delivering orders.
- Restocked merchandise and organized items at the end of the workday.
Front of House Employee
Panda Express
Henrico, VA
03.2022 - 06.2022
- Provided customer service and prepared food according to customer requests.
- Operated the register and processed customer transactions.
- Cleaned and maintained dining and service areas.
- Worked efficiently with team members in a busy food-service environment.
Team Member
Sheetz
Henrico, VA
06.2021 - 03.2022
- Provided customer service while preparing food and processing transactions.
- Handled cash, money orders, and safe drops accurately.
- Maintained clean, organized, and well-stocked interior and exterior areas.
- Demonstrated strong time-management and multitasking skills.
Education
Highland Springs High School
Henrico, VASkills
- Environmental & Commercial Cleaning
- Customer Service
- Cleaning & Sanitation
- Food Safety
- Workplace Safety
- Stocking & Supply Organization
- Teamwork & Communication
- Time Management
- Attention to Detail
- Heavy Lifting & Physical Work
- Shipping and receiving
- Order Picking
- Pallet Jack & Forklift Operation
- Cash management
- POS Systems
- Inventory & Merchandising
- Conflict resolution
Certification
- Valid drivers license
Additional Qualifications
- Commercial Cleaning
- Cleaning Experience
- Food Safety
- OSHA Knowledge
- Customer Service
- Communication
- Teamwork
- Time Management
- Heavy Lifting
- Forklift — 1 year+
- Pallet Jack
- Electric Pallet Jack
- Cash Handling
- Computer Skills
- POS Systems
- Shipping & Receiving
- English
Timeline
Crew Member
McDonald's
03.2026 - 07.2026
Union Representative
UPS
10.2025 - Current
Package Handler
FedEx
10.2024 - 04.2026
Fulfillment Associate
Target
10.2024 - 12.2024
Warehouse Associate
Amazon
07.2024 - 08.2025
Customer Service Representative
Circle K
12.2022 - 02.2024
Online Personal Shopper
Walmart
08.2022 - 11.2022
Front of House Employee
Panda Express
03.2022 - 06.2022
Team Member
Sheetz
06.2021 - 03.2022
Highland Springs High School