ERIKA VALENZUELA
Haysville,KS
Summary
Experience in customer service and sales in the retail industry. Skilled in upselling, and merchandising. Highly organized and detail-oriented with excellent communication skills.
Overview
5
5
years of professional experience
Work History
Sales Representative Assistant Manager
Wireless Vision, T-Mobile
Wichita, KS
05.2025 - Current
- Managed store operations such as opening and closing, maintaining inventory & making sure the store is clean and presentable.
- Selling wireless products such as phones, accessories, and plans while also providing a great customer experience.
- Focus on achieving store and individual goals.
- Boosted sales performance by developing and accomplishing effective sales strategies.
- Assisted sales team with completing customer transactions and managing issues.
Sales Representative
Metro by T-Mobile
Wichita Ks
11.2023 - 12.2024
- Executed daily sales strategies to meet and exceed performance targets consistently.
- Providing excellent customer service by answering questions and resolving issues.
- strong communication and sales skills.
Sales Representative
Amtelco
wichita, ks
05.2021 - 07.2022
- Demonstrated great customer service skills, resolving customer complaints efficiently and courteously.
- Followed up with customers after sales to gain feedback.
- Introduced promotions and sale opportunities, enticing customers.
- Opened and closed cash registers, balanced cash drawers, and made deposits.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Store Clerk
QuikTrip
wichita, ks
05.2021 - 07.2022
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Maintained a clean and organized store environment.
- Performed cash, card, and check transactions to complete customer purchases.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- great customer service, respect, friendliness and willingness to help wherever needed.
Waitress
Los Cocos Mexican Restaurant
Wichita, KS
09.2020 - 07.2021
- Delivered exceptional customer service in a fast-paced dining environment.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Education
High School Diploma - undefined
south high school
wichita, ks05.2021
Skills
- Customer service
- Money Handling
- Multitasking Strengths
- Team leadership
- Sales strategies
LANGUAGES
Spanish Fluent
English Fluent
Timeline
Sales Representative Assistant Manager
Wireless Vision, T-Mobile
05.2025 - Current
Sales Representative
Metro by T-Mobile
11.2023 - 12.2024
Sales Representative
Amtelco
05.2021 - 07.2022
Store Clerk
QuikTrip
05.2021 - 07.2022
Waitress
Los Cocos Mexican Restaurant
09.2020 - 07.2021
High School Diploma - undefined
south high school