Nyandwi Abel
Las Vegas,NV
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with retail market and proven talent in learning new products, services and processes quickly.
Overview
12
12
years of professional experience
Work History
Sales Representative Assistant Manager
SKECHERS Factory Outlet
Las Vegas, NV
10.2017 - 08.2021
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Sales Representative
Aldo Shoe Store
Las Vegas, NV
02.2015 - 06.2018
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Cashier Team Lead
Fabulous Freddy's
Las Vegas, NV
05.2012 - 09.2016
- Trained team members on cash register operation and cash handling.
- Quickly and accurately counted drawers at start and end of each shift.
- Communicated with customers and team members to solve problems.
- Operated POS cash register and equipment to collect payments.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Education
Bachelor of Business Administration - Business Administration
GCU
Phoenix, AZ06.2017
High School Diploma -
Wheaton High School, Wheaton,IL
Wheaton, IL05.2009
Skills
- Providing Feedback
- Action Planning
- Operating Procedures and Policies
- Sales Team Evaluations
- Sales Statistics Analysis
- Customer Complaint Resolution
- Customer Service and Assistance
- Retail Knowledge
Timeline
Sales Representative Assistant Manager
SKECHERS Factory Outlet
10.2017 - 08.2021
Sales Representative
Aldo Shoe Store
02.2015 - 06.2018
Cashier Team Lead
Fabulous Freddy's
05.2012 - 09.2016
Bachelor of Business Administration - Business Administration
GCU
High School Diploma -
Wheaton High School, Wheaton,IL
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