Yolene Turenne
First Class Auto Mall LLC
21
years of professional experience
1
Certification
2
Languages
Dedicated healthcare professional with over 15 years of experience committed to excellence in patient care. Known for compassionate support, clinical accuracy, collaborative teamwork, and a passion for improving the lives of every patient served.
Work History
Sales Representative Assistant Manager
1 Year 6 Months- Coordinated daily sales operations, ensuring efficient customer engagement and service delivery.
- Supported the implementation of marketing strategies to increase showroom traffic and sales conversions.
- Monitored inventory levels, assisting in stock replenishment to maintain optimal product availability.
- Collaborated with management to analyze sales data, identifying trends to inform strategic decisions.
- Processed sales transactions accurately, reinforcing financial integrity and customer trust.
Patient Care Technician
1 Year 2 Months- Monitored patient vital signs and reported changes to nursing staff for timely interventions.
- Assisted in daily living activities, promoting patient comfort and independence.
- Documented patient information accurately in electronic health records to support continuity of care.
- Maintained cleanliness and organization of patient care areas, ensuring a safe environment.
- Supported training of new staff members on best practices in patient care techniques.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Dialysis Technician
1 Year 1 Month- Monitored patient vital signs during treatments, identifying and addressing potential complications.
- Maintained a clean and safe environment through diligent adherence to infection control protocols.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Maintained accurate medical records, documenting treatment progress and patient responses effectively.
- Operated dialysis machines, ensuring optimal functionality and patient safety.
- Increased patient satisfaction by providing compassionate support and addressing concerns throughout the dialysis process.
Patient Care Technician
11 Years 6 Months- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
- Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
Bank Teller
2 Years 7 Months- Processed customer transactions efficiently using advanced banking software.
- Provided exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Counted and packaged currency and coins.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
Secretary
3 Years 4 Months- Managed communication between clients and firm, ensuring timely responses.
- Coordinated office activities and maintained schedules for multiple executives.
- Organized financial documents and prepared reports for auditing processes.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Maintained daily report documents, memos and invoices.
Education
Patient Care Technician - Nursing
LPN - Nursing
Health Care Management - Healthcare
High School Diploma
Skills
Effective negotiationn
Negotiation skills
Patient services
Client engagement strategies
Sales strategy development
Customer relationship management
Vital signs assessment
Sales performance tracking
Infection control protocols
Competitive analysis
Inventory management
EKG interpretation
Client needs assessment
Sales reporting
Customer feedback analysis
Patient instruction
Bedside manner
Accomplishments
With over 15 years of healthcare experience, i provide compassionate, high quality patient care in fast paced environments. Recognized for strong work ethic, teamwork, professionalism, and a commitment to patient safety, comfort, and Exceptional care.
Certification
- CPCT/A - Patient Care Technician/Assistant
- CCHT - Certified Clinical Hemodialysis Technician
- PT - Phlebotomy Technician
- CET - EKG Technician
- BLS Certified
Languages
English
Full Professional
French
Full Professional
Timeline
Sales Representative Assistant Manager
First Class Auto Mall LLC
02.2025 - CurrentRead More
Patient Care Technician
Cambay Healthcare
12.2023 - 02.2025Read More
Dialysis Technician
Fresenuis Kidney Care
05.2023 - 06.2024Read More
Patient Care Technician
University Hospital
11.2011 - 05.2023Read More
Bank Teller
PNC Bank
03.2009 - 10.2011Read More
Secretary
OKOLA CPA
11.2005 - 03.2009Read More
American Career And Training School
Patient Care Technician from Nursing
Read More
The Center For Allied School of Nursing
LPN from Nursing
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Bunker Hill Community College
Health Care Management from Healthcare
Read More
College Saint Pierre
High School Diploma
Read More