Erika Villarreal

• Assisted Dr with patient care in exam room, scribed, recorded and collected history before seeing the Dr.
• Record pt information, help keep rooms orderly and ensure patients have a pleasant visit.

Cleaned and sterilized equipment.

• Kept contact lens trials in stock, placed contact lens order for patients and checked them in when arrived as well as notified when they came in.
• Scheduled patient appointments
• Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
• Referred to and consulted with physicians and other healthcare providers on patient care.
• Participated as monitoring physician in clinical trials of medications and treatments.
• Managed chronic conditions by monitoring patient health and treatment plan progress to make necessary adjustments in care.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Collected and documented patient medical information such as blood pressure and weight.
• Oriented and trained new staff on proper procedures and policies.
• Liaised with patients and addressed inquiries, appointment requests and billing questions.
• Helped improve patient outcomes by educating and advising on relevant treatments and care.