Erika Vivas
The Bronx,NY
Summary
Detail-oriented Manicurist with 7 years of experience. Expert in gel manicures with a dedication to modernizing salons for best-in-class customer service. Outgoing and friendly worker with a proven history of reliability, integrity, and excellent final products.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Receptionist
Aida V.
Brooklyn, NY
08.2017 - 02.2019
- Greeted and assisted customers to foster positive experiences.
- Maintained a positive attitude while dealing with difficult customers.
- Assisted with setting up for manicure and pedicure appointments including preparing materials and supplies needed.
- Scheduled and confirmed appointments.
Licensed Nail Technician
Jessica Alulema
Brooklyn, NY
01.2021 - 12.2023
- Maintained supplies inventory and restocked items as needed.
- Applied nail treatments, manicure, pedicure and other services
- Scheduled client appointments and accepted payments.
- Cleaned and sanitized tools and work environment.
- Sanitized and disinfected all work stations before each client service session.
- Interpreted conversations between English-speaking clients and Spanish-speaking staff members.
Education
Bachelor of Arts - Human Services
John Jay College of Criminal Justice of The City University of New York
New York, NY03-2027
Bachelor of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
New York, NY06-2023
Skills
- Spanish Fluency
- Sanitation Procedures
- Problem-Solving Skills
- Time Management
- Customer Service
- Scheduling
- Inventory Control
Accomplishments
- dean student
- Dream scholarship recipient
- BMCC scholarship recipient
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
- Stop The Bleed Certified.
- Mental Health first Aid certified.
- Nail technician licensed.
Affiliations
Community service tutoring kids after school with MASA program.
Member at PLUS, volunteering at events.
Volunteer at Trinity Church delivering food to BMCC students.
Timeline
Licensed Nail Technician
Jessica Alulema
01.2021 - 12.2023
Receptionist
Aida V.
08.2017 - 02.2019
Bachelor of Arts - Human Services
John Jay College of Criminal Justice of The City University of New York
Bachelor of Arts - Criminal Justice
Borough of Manhattan Community College of The City University of New York
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