ERIKA WATLINGTON
San Antonio,TX
Summary
Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.
Overview
11
11
years of professional experience
Work History
Deputy Clerk
Alamance County Clerk’s Office, Judicial District #15
05.2024 - 02.2025
- Case Management: Prepare and process over 200 criminal case files daily, including warrants, summonses, and other legal documents. Ensure all case information is accurately recorded and updated in the court’s case management system.
- Courtroom Support: Assist judges and other court officials during criminal proceedings by managing exhibits, recording court proceedings, and ensuring all necessary documentation is available.
- Public Assistance: Provide information and assistance to the public regarding criminal cases, court procedures, and schedules. Respond to inquiries in person, over the phone, and via email professionally and courteously.
- Record Keeping: Maintain and organize over 600 court records, ensuring confidentiality and compliance with legal requirements. Prepare and distribute court orders, judgments, and other official documents.
- Coordination: Work closely with law enforcement agencies, attorneys, and other stakeholders to coordinate court activities and facilitate the smooth operation of the criminal justice system.
- Compliance: Ensure all actions and documentation comply with local, state, and federal laws, as well as court policies and procedures.
Legal Team Assistant (LTA)
Fox Rothschild, LLP
03.2022 - 05.2024
- Streamline daily legal operations, ensuring smooth workflow and timely task completion. Collaborate with legal professionals, enhancing efficiency in legal billing and administrative duties. Manage sensitive client information with utmost confidentiality, ensuring legal compliance.
- Resolve billing disputes, ensuring accurate allocation of funds to client numbers. Implemented a new client intake system, boosting data accuracy and privacy.
- Mentored three junior staff, fostering a collaborative team environment.
- Enhanced the legal team's productivity by streamlining operations, ensuring on-time task execution.
Paralegal Specialist, Legal Document Generator, Verifier & Loan Specialist
U.S. Small Business Administration
09.2021 - 03.2022
- Collaborated across five departments, fostering interdepartmental communication and efficiency.
- Spearheaded loan application reviews, ensuring 100% accuracy in legal document verification, and enhancing customer trust. Boosted loan process efficiency by collaborating with legal teams, directly impacting customer satisfaction.
- Managed meticulous records updates, adhering to strict confidentiality, and safeguarding borrower information.
- Analyzed compensation data from diverse tax sources to determine loan eligibility, enhancing fairness accurately. Led a project to digitize loan files, reducing retrieval time by 40%, and enhancing operational efficiency.
- REMOTE
Family & Children’s Medicaid Caseworker
Guilford County Department of Social Services
01.2021 - 07.2021
- Managed and reviewed appropriately 40 Medicaid cases with a detail-focused approach. Demonstrated analytical skills in recertification benefits for individuals.
- Educated beneficiaries about approval or denial decisions, showcasing supportive communication Directed beneficiaries to alternative resources, solving problems for those enrolled in the program Maintained comprehensive knowledge of qualification standards, demonstrating authoritative expertise Efficiently managed Medicaid recertification, ensuring timely aid to families in need.
- Reviewed and processed complex cases with a keen eye for eligibility details, upholding program integrity.
DA's Assistant (Internship)
Rockingham County Courthouse
08.2020 - 11.2020
- Provided crucial support to the DA during court sessions, ensuring seamless proceedings Managed and organized critical court documents, contributing to efficient case handling Received top score for performance, reflecting commitment and competency.
- Expanded understanding of criminal legal process, enhancing problem-solving abilities Played a key role in maintaining court schedule, positively impacting office productivity.
- Efficiently supported DA in court, ensuring all necessary documents were prepared, showcasing keen attention to detail. Achieved a 100% approval rating from DA for impeccable support and organizational skills during high-stakes court cases.
Human Resources Assistant
Image Masters Beauty Salon
08.2017 - 08.2020
- Supported the recruitment and onboarding process by coordinating interviews, preparing new hire paperwork, and conducting orientation sessions for new booth renters in the salon.
- Maintained accurate and confidential employee records, including schedules, payroll data, and license information.
- Assisted in the development and implantation of salon policies and procedures to ensure compliance with state labor laws and industry standards.
- Served as a point of contact for employee relations, resolving minor conflicts and addressing workplace concerns with professionalism and discretion.
- Monitored attendance, time-off requests, and employee performance evaluations, of four employees, providing updates to the owner.
- Organized team-building activities and wellness initiatives to foster a positive workplace culture.
Administrative Assistant
Image Masters Beauty Salon
08.2014 - 08.2017
- Managed day-to-day salon operations, including scheduling client appointments, answering inquiries, and coordinating stylist availability.
- Provided exceptional customer service, ensuring a welcoming environment for clients and promptly addressing their needs or concerns.
- Handled administrative tasks such as maintaining inventory, ordering supplies, and managing vendor relationships to ensure uninterrupted operations.
- Processed financial transactions, maintained accurate records of sales, and prepared monthly reports for management review.
- Streamlined office procedures, implementing organizational systems to enhance efficiency and productivity.
- Supported salon marketing efforts by creating promotional materials, managing social media accounts, and updating client contact lists.
Education
Bachelor of Science - Criminal Justice
North Carolina Agricultural & Technical State University
Greensboro, NC05.2021
Law Enforcement Certificate - Criminal Justice Technology
Piedmont Community College
Yanceyville, NC08.2014
Skills
- Case management expertise
- Criminal law expertise
- Payroll processing
- MS Office Suite & Adobe Acrobat
- Administrative support
- Typing 63 wpm
- Recordkeeping
- Recruiting
- iManage
- Team player
- Bookkeeping
- Calendar management
LINKS
LinkedIn Profile
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Deputy Clerk
Alamance County Clerk’s Office, Judicial District #15
05.2024 - 02.2025
Legal Team Assistant (LTA)
Fox Rothschild, LLP
03.2022 - 05.2024
Paralegal Specialist, Legal Document Generator, Verifier & Loan Specialist
U.S. Small Business Administration
09.2021 - 03.2022
Family & Children’s Medicaid Caseworker
Guilford County Department of Social Services
01.2021 - 07.2021
DA's Assistant (Internship)
Rockingham County Courthouse
08.2020 - 11.2020
Human Resources Assistant
Image Masters Beauty Salon
08.2017 - 08.2020
Administrative Assistant
Image Masters Beauty Salon
08.2014 - 08.2017
Law Enforcement Certificate - Criminal Justice Technology
Piedmont Community College
Bachelor of Science - Criminal Justice
North Carolina Agricultural & Technical State University
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