Erika Weeks
Panama City,FL
Summary
Dedicated receptionist with a proven ability to manage multi-line phone systems and facilitate smooth office operations. Committed to enhancing customer satisfaction through effective communication and attention to detail.
Overview
4
4
years of professional experience
Work History
Receptionist
St. Joe
Rosemary Beach, Florida
08.2022 - Current
Managed multi-line phone system, providing prompt and professional responses to incoming calls.
- Greeted visitors and directed to appropriate departments for efficient service.
- Scheduled and confirmed appointments while maintaining an organized staff calendar.
- Ensured reception area remained clean, welcoming, and professional.
- Processed incoming mail and distributed correspondence promptly.
- Maintained office supplies inventory and placed orders.
- Collaborated with departments to streamline office operations and enhance interdepartmental communication.
- Performed accurate data entry into various computer systems, supporting efficient information management.
Education
Dental Assistant - Dental
Gulf Coast State College
Panama City, FL01-2006
Skills
- Forbes Trained
- FSU Hospitality Trained
- Multi-line phone management
- Appointment scheduling
- Data entry accuracy
- Customer relationship management
- Time management
- Problem solving
- Attention to detail
- Effective communication
- Conflict resolution
- Professional demeanor
- Adaptability in workflow
- Data entry
- Scheduling appointments
- Customer/Client relations
- Documentation and reporting
- Organization skills
- Calm demeanor
- Customer and client relations
- Positive and professional
- Greeting and seating clients
- Verbal and written communication
Timeline
Receptionist
St. Joe
08.2022 - Current
Dental Assistant - Dental
Gulf Coast State College