Summary
Overview
Work History
Education
Skills
Timeline
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Erika Wollschlager

Madison,MN

Summary

I'm a highly-motivated employee with desire to take on new challenges. I have strong worth ethic, adaptability and exceptional interpersonal skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

16
16
years of professional experience

Work History

Bartender

VFW
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Assistant Controller

Western Consolidated Cooperative
03.2023 - 03.2024
  • Monitored daily cash flow, prepared journal entries, bank reconciliations and maintained general ledger.
  • Prepared financial statements including balance sheets, income statements, trial balances and statement of cash flows.
  • Conducted month-end closing activities such as accruals, amortization of prepaid expenses and other adjustments.
  • Managed accounts receivable collections process by monitoring customer payments and following up with customers on past due invoices.
  • Managed accounts payable and receivable functions with a focus on timely payment processing while minimizing bad debt exposure.

Bartender

The Sticks Bar and Grill
10.2022 - 01.2023
  • Prepared alcoholic and non-alcoholic beverages according to standards.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Greeted customers and provided excellent customer service.
  • Ensured proper sanitation of bar area, glassware, utensils, and equipment.
  • Maintained inventory of liquor, beer, wine, and other beverage items.
  • Processed payments accurately with POS system.
  • Assisted in setting up the bar for service shift.

Certified Pharmacy Technician

Thrifty White
06.2019 - 03.2022
  • Provided medication and other healthcare products to customers accurately and efficiently.
  • Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
  • Verified accuracy of patient information on prescription orders.
  • Maintained pharmacy inventory by restocking shelves with medications and supplies.
  • Processed third-party insurance claims for reimbursement of pharmaceuticals.
  • Performed administrative duties such as filing, data entry, answering phones.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.

Paraprofessional

LqPV High School
08.2018 - 05.2019
  • Provided guidance to students in the classroom setting.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Supervised small groups of students during instruction time.
  • Collaborated with special education staff to develop Individualized Education Plans.

Certified Pharmacy Technician

Dawson Drug
07.2016 - 07.2017
  • Followed safety protocols when handling hazardous drugs or materials in accordance with OSHA standards.
  • Resolved customer complaints regarding product quality or quantity issues.
  • Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
  • Answered questions from customers regarding insurance coverage eligibility requirements.
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.

Certified Pharmacy Technician

Thrifty White
02.2009 - 07.2016
  • Completed and filed patient paperwork, updating records in system with insurance carrier changes and allergy information.
  • Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Adhered to regulatory guidelines for workplace safety and customer confidentiality.

Education

Business Accounting Diploma - Accounting And Business Management

Minnesota West Community And Technical College
Granite Falls, MN
12-2023

Skills

  • Bookkeeping
  • Highly reliable
  • Clear and effective communication
  • Payment Processing
  • Organizational ability
  • Bank Reconciliation
  • Payroll Processing
  • General Ledger Management
  • Strong multitasking
  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Microsoft Word
  • Microsoft Excel
  • File Organization
  • Computer Proficiency
  • Filing

Timeline

Bartender

VFW
06.2023 - Current

Assistant Controller

Western Consolidated Cooperative
03.2023 - 03.2024

Bartender

The Sticks Bar and Grill
10.2022 - 01.2023

Certified Pharmacy Technician

Thrifty White
06.2019 - 03.2022

Paraprofessional

LqPV High School
08.2018 - 05.2019

Certified Pharmacy Technician

Dawson Drug
07.2016 - 07.2017

Certified Pharmacy Technician

Thrifty White
02.2009 - 07.2016

Business Accounting Diploma - Accounting And Business Management

Minnesota West Community And Technical College

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Erika Wollschlager