ERIKA ALEJANDRA MEJÍA RODRÍGUEZ
Summary
Results-oriented Business Development Executive with 10 years of experience advancing B2B initiatives in Latin America and Brazil. Expertise in market expansion, strategic account management, and developing commercial partnerships. Proven success in multicultural environments and consultative sales processes, aligning technology with business goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Business Advisor
Microsoft
11.2024 - Current
- Provided specialized Microsoft 365 consulting services to organizations across Latin America.
- Designed security architectures based on Microsoft Defender, Azure AD, Intune, and DLP.
- Led migration initiatives from Google Workspace to Microsoft 365, ensuring operational continuity.
- Assessed technical and business needs to recommend secure, scalable cloud solutions.
- Managed enterprise projects from pre-sales through closure, coordinating with stakeholders.
- Delivered tailored technical demonstrations and executive presentations to decision-makers.
- Offered post-sales guidance to enhance solution utilization and customer satisfaction.
- Maintained high standards of operational management and backlog control.
Property Acquisition Specialist
Expedia Group
09.2023 - 10.2024
- Negotiated commercial terms, pricing structures, and partnership agreements to align with company objectives.
- Identified and developed new business opportunities for Expedia Group through strategic hotel and tourism prospecting.
- Strengthened commercial relationships by negotiating mutually beneficial agreements with partners.
- Led acquisition lifecycle from prospect identification to contract execution, meeting performance targets.
- Assessed travel industry trends and competitive dynamics to inform effective acquisition strategies.
Technical Support Agent
Wix
11.2021 - 03.2023
- Resolved diverse technical issues across multiple Wix systems and applications for customers.
- Analyzed issues to determine troubleshooting methods for rapid remediation.
- Diagnosed system errors meticulously to ensure accurate solutions.
- Provided technical support for customer domain-related inquiries..
Sales Executive / Ticketing Sales Specialist
Avianca Airlines
10.2015 - 10.2021
- Processed credit and debit payments while maintaining confidentiality of sensitive information.
- Generated additional sales opportunities through upselling and cross-selling techniques.
- Consistently exceeded sales quotas by implementing strategic plans and managing time effectively.
- Collaborated with cross-functional teams to identify and address customer needs.
- Educated customers on product features to emphasize benefits and enhance understanding.
Education
Bachelor's Degree in International Relations -
Universidad De El Salvador
San Salvador, El Salvador, El Salvador03-2024
High School -
Colegio La Asunción
San Salvador, El Salvador, El Salvador11-2010
Skills
- Business development expertise
- B2B commercial initiatives
- Market expansion strategies
- Strategic account management
- Client relationship management
- Consultative sales approach
- Multicultural team leadership
- Complex negotiation skills
Languages
- Spanish – Native
- Portuguese – Full Professional Proficiency (C1)
- English – Advanced (B2)
Certification
- MS-900: Microsoft 365 Certified: Fundamentals
- SC-900: Microsoft Certified: Security, Compliance, and Identity Fundamentals
Timeline
Business Advisor
Microsoft
11.2024 - Current
Property Acquisition Specialist
Expedia Group
09.2023 - 10.2024
Technical Support Agent
Wix
11.2021 - 03.2023
Sales Executive / Ticketing Sales Specialist
Avianca Airlines
10.2015 - 10.2021
Bachelor's Degree in International Relations -
Universidad De El Salvador
High School -
Colegio La Asunción