Erika J. Ceja-Menodza
Kennewick,Washington
Summary
Document Management Specialist, providing general administrative back-up and other duties. More than 8 years of records management support. Familiar and experienced with electronic filing systems, various document management technologies and scanning experience. Knowledge of filing systems and standards. Proficiency working with Document Management Systems. Multi-tasks well and efficiently manages changing priorities. Excellent organizational and analytical skills, with attention to detail.
Overview
8
8
years of professional experience
Work History
Document Control Specialist
Northwind Solutions
06.2022 - Current
- Provides assistance with inbound and outbound document processes, document sorting, logging and work order creation.
- Creates and maintained user accounts and properly routed documents for approval and training.
- Performs document reproduction, printing documents from electronic sources such as email attachments, PDF files and cloud storage.
- Identifies areas of weakness and recommended or implemented process improvements.
- Assist's with document troubleshooting and recovery of corrupt documents and files.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Convert's documents from one application to another.
Accounts Specialist
American Rock Products
08.2019 - 06.2022
- Posts customer payments by recording cash, checks, and credit card transactions
- Posts revenues by verifying and entering transactions form lock box and local deposits
- Updates receivables by totaling unpaid invoices
- Maintains records by microfilming invoices, debits, and credits
- Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers
- Resolves valid or authorized deductions by entering adjusting entries
- Resolves invalid or unauthorized deductions by following pending deductions procedures
- Resolves collections by examining customer payment plans, payment history, credit line, coordinating contact with collections department
- Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report
- Protects organization’s value by keeping information confidential
- Updates job knowledge by participating in educational opportunities
- Accomplishes accounting and organization mission by completing related results
- Strong proficiency in MS Office is used daily
- (Word, Excel, Outlook)
- Database management for all customers accounts
Office Administrator Coordinator
American Rock Products
08.2016 - 01.2019
- Supported office manager with proactive correspondence management, document coordination and customer relation
- Reported on daily office activities to help managers stay on top of dynamic conditions and make proactive decisions.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
- Trained new employees on administrative procedures, company policies and performance standards.
- Helped employees register for benefits programs using online portals.
- Delivered clerical support by handling range of routine and special requirements.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Office clerk / Personal Trainer
Club 24 Hermiston
03.2018 - 10.2019
- Demonstrate the value of personal training by creating an outstanding personal training experience for new and existing clients
- Make our clubs easy to use by guiding and educating members and clients on comprehensive fitness programs as well as products
- Motivate and inspire clients to get results by setting goals, creating customized workout plans and tracking progress
- Prepare and deliver comprehensive fitness programs based on clients' goals that include appropriate exercise selection and teaching a fitness lifestyle
- Maintained a record of all guests and members coming to the gym
- Handled all incoming calls and answered the inquiries made.
Personnel specialist
Boost Mobile
09.2015 - 08.2016
- Ensuring high levels of customer satisfaction by being knowledgeable on all products and services offered
- Consult with new and existing customers in order to determine their wireless service needs and make a professional recommendation
- Teamed up with co-workers to provide excellent sales service by assisting in co-workers needs to move customer out as fast as possible
- Responsible for ensuring sales accuracy of daily cash drawer and sales accuracy with customers
- Wal-Mart Distribution Center #6037
- Freight
Education
High School Diploma -
Continental Academy
Miramar, FloridaSkills
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Microsoft Outlook
- Adobe Systems Adobe Flash
- Microsoft Excel
- Administration and Reporting
- Cash Flow and Reconciliation
- Monthly Closings
- Microsoft Office
- Employee Onboarding
- Payroll Administration
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Document Control Specialist
Northwind Solutions
06.2022 - Current
Accounts Specialist
American Rock Products
08.2019 - 06.2022
Office clerk / Personal Trainer
Club 24 Hermiston
03.2018 - 10.2019
Office Administrator Coordinator
American Rock Products
08.2016 - 01.2019
Personnel specialist
Boost Mobile
09.2015 - 08.2016
High School Diploma -
Continental Academy
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