Hi, I’m
Erika Johnson
Westland,MI
Summary
Accomplished Executive Director focused on promoting mission and increasing effectiveness of key programs. Passionate about managing and overseeing implementation of company's daily operations. Quick and firm decision-maker possessing first-rate communication and organizational skills. Recognized for successfully collaborating with management to develop work plans, financials and strategies.
Overview
4
years of professional experience
1
Certification
Work History
Lend A Hand Heal A Heart Inc.
Executive Director
2022.02 - Current (2 years & 7 months)
Job overview
- Monitored compliance with laws and regulations to protect organization from legal liabilities and penalties.
- Created promotional materials and provided insightful information to social media, websites and print media to educate public.
- Established and maintained strong relationships with customers, vendors and strategic partners.
- Create strategic plans that aligns with the mission of the organization.
CUSG
Client Specialist
2022.01 - Current (2 years & 8 months)
Job overview
- Manage client relationships.
- Provide support to both clients and members.
- Data entry.
- Recruit new shoppers.
- Help Desk support.
Amrock
Auditor
2020.09 - 2021.09 (1 year)
Job overview
- Conduct comprehensive audits of real estate transactions
- Analyze signing documents and identify potential discrepancies.
Education
Oakland Community College , Bloomfield Hills, MI
No Degree from Mental Health /Social Work
University Overview
- Dean's List all semesters
- Honoree of Phi Theta Kappa Honor Society
- 4.0 GPA
- Ranked in Top 20% of class
- Elected to Secretary for Phi Theta Kappa in 2022
Rochester University , Rochester Hills, MI
Bachelor of Applied Science, PSYCHOLOGY from Psychology
05.2025
University Overview
- Honoree of The National Society of Leadership and Success
- Honoree of the Psi Chi International Honor Society of Psychology
- 3.8 GPA
The Coaching Academy
Certification from Certified Professional Life Coach
02.2024
Skills
- Coaching
- Customer Service
- Communication
- Community Development
- Client Services
- Billing Process
- Auditing
- Help Desk Support
- Executive Leadership
- Goal Setting
- Outreach Programs
- Community Outreach
Honors And Awards
- Honor Society Member - Psi Chi The International Honor Society in Psychology, 02/2024
- Honor Society Member - Phi Theta Kappa Honor Society International, 01/2022
- Honor Society Member - The National Society of Leadership and Success (NSLS), 05/2023
Certification
Certified Life Coach
Timeline
Executive Director
Lend A Hand Heal A Heart Inc.
2022.02 - Current (2 years & 7 months)
Client Specialist
CUSG
2022.01 - Current (2 years & 8 months)
Auditor
Amrock
2020.09 - 2021.09 (1 year)
Oakland Community College
No Degree from Mental Health /Social Work
Rochester University
Bachelor of Applied Science, PSYCHOLOGY from Psychology
The Coaching Academy
Certification from Certified Professional Life Coach
Certified Life Coach
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