Erika Lasso
Greenpoint,NY
Summary
Meticulous IT Administrative Assistant and Data Specialist with extensive experience driving daily operations, technology requisitions, and executive support. Proven expertise in managing cloud collaboration platforms (SharePoint, OneDrive), triaging technical support, and coordinating executive calendars, budgets, and financial expenses. Complemented by a strong background in data management, process optimization, and media production workflows, consistently delivering accuracy and administrative efficiency across fast-paced environments.
Overview
13
13
years of professional experience
Work History
IT Administrative Assistant V
ADAPT Community Network
New York, NY
04.2025 - Current
- Assisted the Vice President of IT with executive calendar management, organizing meetings, and coordinating schedules with external partner companies.
- Managed and maintained technology requisitions, including securing executive approvals and signatures for purchase orders.
- Handled financial expense logs and assisted with annual technology budgeting processes.
- Developed and submitted detailed monthly reports tracking technology expenditures and spending.
- Administered cloud storage and document sharing via SharePoint and OneDrive to streamline team collaboration and file organization.
- Triaged technical support tickets and professionally directed incoming IT inquiries to the appropriate technical staff.
- Managed office supply inventory by originating requisitions and monitoring receipt of supplies.
- Screened incoming mail, directing all important situations and priority items to the supervisor's immediate attention.
- Tracked staff attendance, vacations, and sick leave while verifying the accuracy of Time and Attendance forms.
Videographer
New Sensor Corporation (Electro Harmonix)
New York
05.2021 - 01.2025
- Oversee the scheduling and coordination of video shoots, ensuring timely execution and adherence to deadlines.
- Manage the documentation and tracking of video projects, ensuring all necessary resources are available.
- Ensure proper audio and visual file organization for seamless integration during editing and final production.
- Facilitate communication between team members and external collaborators, maintaining smooth project execution.
- Track and manage video budgets, ensuring all production costs are documented and within set limits.
- Key Accomplishments
- Streamlined the video production process, improving internal coordination and enhancing team productivity by 40%.
- Implemented an efficient file management system, reducing time spent on video retrieval and editing by 25%.
Data Entry Specialist
New Sensor Corporation (Electro Harmonix)
New York
03.2014 - 01.2024
- Manage and maintain accurate data entry for product orders, customer details, and inventory updates.
- Monitor and verify payment transactions, ensuring the accurate processing of credit card information.
- Coordinate with the shipping department to confirm delivery addresses and ensure timely order fulfillment.
- Organize and maintain electronic files and databases, ensuring data integrity and ease of access.
- Assist in preparing reports and tracking key performance indicators (KPIs) related to order processing efficiency.
- Administer secure credit card verifications, preventing fraud and ensuring seamless order processing.
- Validate shipping details, ensuring precise delivery and minimizing errors in customer orders.
- Coordinate with the sales team to address customer inquiries, ensuring prompt responses and satisfaction.
- Collaborate closely with sales to ensure alignment between order processing and customer expectations.
- Perform routine data checks, ensuring accuracy and preventing delays in order processing.
- Key Accomplishments
- Streamlined data entry processes, improving administrative workflow efficiency and reducing processing errors by 20%.
- Coordinated and tracked documentation, ensuring the timely submission of reports and accurate record-keeping.
Education
Bachelor’s Degree - FILM
Hunter College
New York, NYAssociate's Degree - Video Arts and Technology
Borough of Manhattan Community College
New York, NYSkills
Data Entry Management
IT Administrative Assistant V
SharePoint & OneDrive Management
Executive Calendar & Meeting Coordination
Technology Budgeting & Expense Tracking
Technical Support Triage
Customer Relationship Management (CRM)
Document and File Management
Workflow Optimization
Multitasking and Prioritization
Microsoft Office Suite Proficiency
Database Administration
Process Improvement
Detail-Oriented and Accuracy
Time Management
Team Collaboration
Problem Resolution
Cross-Functional Communication
Office Operations Management
Reporting and Documentation
Languages: Spanish (Fluent) English (Fluent)
Languages
- Spanish, Fluent
- English, Fluent
Key Projects And Achievements
- Led Electro Harmonix's promotional video creation, boosting brand visibility on TikTok by 40%.
- Combined social media skills and video production to enhance brand presence, driving audience interaction significantly.
- Drove engagement on TikTok (@electroharmonix) by crafting high-quality, platform-specific content that resonated with users.
Skills Highlights
- Data Entry Management
- Administrative Support
- Customer Relationship Management (CRM)
- Document and File Management
- Workflow Optimization
- Multitasking and Prioritization
- Microsoft Office Suite Proficiency
- Database Administration
- Client Interaction and Support
- Process Improvement
- Schedule and Calendar Coordination
- Detail-Oriented and Accuracy
- Time Management
- Team Collaboration
- Problem Resolution
- Cross-Functional Communication
- Office Operations Management
- Transaction Verification and Processing
- Reporting and Documentation
- Languages: Spanish (Fluent)
- Languages: English (Fluent)
Timeline
IT Administrative Assistant V
ADAPT Community Network
04.2025 - Current
Videographer
New Sensor Corporation (Electro Harmonix)
05.2021 - 01.2025
Data Entry Specialist
New Sensor Corporation (Electro Harmonix)
03.2014 - 01.2024
Bachelor’s Degree - FILM
Hunter College
Associate's Degree - Video Arts and Technology
Borough of Manhattan Community College