ERIKA R. HICKS

• Performed diagnostic imaging procedures such as X-rays, CT scans, MRIs and ultrasounds.
• Assessed patients' conditions by interpreting images to determine the need for additional tests or treatment.
• Provided guidance to radiologists on proper radiation safety protocols when performing imaging studies.
• Maintained accurate patient records including medical histories, test results, diagnoses and treatments prescribed.
• Collaborated with multidisciplinary team members to ensure optimal care for patients undergoing radiology procedures.
• Instructed patients on how to prepare for their radiological examinations and positioned them correctly for best image quality.
• Managed inventory of supplies necessary for radiographic exams including contrast media, needles and syringes.
• Consulted with referring physicians regarding appropriateness of requested studies according to established protocols.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.

Specialty Care Needs for GI./ Cardiology

Scheduling Colonoscopy/Cardiology Procedure Appointments.

Procedure Education

Insurance Auth

Result Tracker

• Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
• Provided support to patients by helping them fill out forms and answering their questions about health care services.
• Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
• Answered patient calls promptly and directed inquiries to the appropriate department when needed.
• Obtained insurance authorizations for prescribed medications or treatments for patients in need of financial assistance programs.

• Worked with multiple data sources to extract information and pulled into various reports.
• Structured data according to different disease types.
• Maintained highest standards through quality assurance process to identify and correct mistakes and inconsistencies in abstracted data.
• Helped develop workflow improvements by addressing issues and providing feedback.
• Reviewed medical records to ensure accuracy and completeness of data elements for abstracting.
• Assigned codes to diagnoses and procedures in accordance with established coding systems such as ICD-10-CM, CPT, HCPCS Level II.
• Identified discrepancies between the source documents and the coded data entries.

• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

• Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
• Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
• Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
• Performed administrative duties such as scheduling appointments, maintaining medical records, filing insurance claims and handling billing inquiries.
• Educated patients on topics related to their health care needs such as disease prevention, diet management, medication use and post-treatment instructions.