Eboni Jackson
Missouri City
Summary
Reliable and compassionate healthcare professional with over 8 years of experience in patient coordination, radiology scheduling, and medical imaging. Skilled at ensuring smooth patient access by managing scheduling, insurance verification, and registration processes. Adept at working in fast-paced healthcare environments while maintaining a patient-first approach. Known for building strong relationships with patients, physicians, and hospital departments to deliver efficient, accurate, and compassionate service.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Radiology Scheduler
Centauri Health Solutions
07.2024 - Current
- - Coordinate and schedule diagnostic imaging appointments for multiple hospital facilities, ensuring patients are matched with appropriate imaging locations and appointment times.
- - Verify patient demographics, insurance coverage, and pre-certifications to avoid delays in care.
- - Communicate with physician offices to obtain orders, authorizations, and special instructions for testing.
- - Educate patients on test preparation, arrival times, and expectations for procedures.
- - Manage high-volume inbound and outbound calls while maintaining accuracy and professionalism.
- - Collaborate with radiology departments, patient access teams, and referring providers to streamline workflows.
Patient Coordinator
DispatchHealth
01.2020 - 05.2024
- - Schedule patient visits and manage changes for both new and established patients across multiple care providers.
- - Verify insurance, process billing, and coordinate pre-visit requirements for care.
- - Manage patient communications, including setting up appointments and coordinating with hospitals and specialty offices.
- - Follow HIPAA guidelines and maintain strict confidentiality with patient information.
- - Perform patient intake tasks including history, preparation, EKG, injections, and test clearance.
Diagnostic Medical Sonographer
Signature Care Emergency
09.2018 - 09.2020
- - Performed a variety of ultrasound exams (OB/GYN, vascular, breast, and small parts) in a fast-paced emergency setting.
- - Retrieved and modified medical records in PACS and assisted physicians in diagnostic interpretation.
Ultrasound Technician
11.2017 - 07.2020
- - Conducted OB/GYN imaging studies including anatomy scans, pregnancy confirmations, and fetal growth assessments.
- - Generated accurate diagnostic reports for physician review.
Education
Associates - Diagnostic Medical Sonography
Houston Cardio Tech Ultrasound School
Houston, TX08.2018
Skills
- - Patient Access & Registration
- - Radiology Scheduling (CT, MRI, PET, Ultrasound, Mammogram, Biopsy)
- - Insurance Verification & Prior Authorization
- - EMR Systems: Meditech, Epic, Athena, Precision, Creatio
- - HIPAA Compliance & Patient Privacy
- - Physician & Interdepartmental Coordination
- - High-Volume Call Management
- - Patient Education & Procedure Preparation
- HIPAA compliance
- Medical office experience
Certification
- Certified Ultrasound Technologist (ARDMS)
Timeline
Radiology Scheduler
Centauri Health Solutions
07.2024 - Current
Patient Coordinator
DispatchHealth
01.2020 - 05.2024
Diagnostic Medical Sonographer
Signature Care Emergency
09.2018 - 09.2020
Ultrasound Technician
11.2017 - 07.2020
Associates - Diagnostic Medical Sonography
Houston Cardio Tech Ultrasound School
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