Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
Streamlined appointment scheduling by implementing an efficient online booking system.
Enhanced communication between patients and medical staff through clear and concise instructions regarding appointment requirements.
Reduced patient wait times by effectively managing schedules for multiple radiologists and technicians.
Proactively addressed potential scheduling issues by reviewing upcoming appointments regularly and making necessary adjustments as needed.
Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
Medical Representative
Piedmont Fayette Hospital
Fayetteville Ga
03.2022 - 05.2024
Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
Assisted physicians with patient education efforts, providing resources and support as needed.
Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Radiology Scheduler
Wellstar Kennestone
Kennesaw, GA
01.2019 - 03.2022
Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
Promoted a culture of continuous improvement within the scheduling department by actively participating in team meetings and offering constructive feedback on current processes.
Streamlined appointment scheduling by implementing an efficient online booking system.
Medical Scheduler
Wellstar Hospital
Atlanta
01.2014 - 01.2019
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Managed cancellations or no-shows efficiently, proactively filling open slots with patients from waitlists or urgent care needs.
Followed up with patients to reschedule missed appointments.
Ensured compliance with HIPAA regulations while handling sensitive patient information during all aspects of appointment scheduling processes.