Erika Tatiana Cardenas
Summary
Lawyer with studies in Business Administration and Leadership. With successful experience in bar and retail management, especially in the Outer Banks, United States. Excelled in team leadership and mixology expertise, enhancing customer satisfaction and profitability through innovative strategies and exceptional service. Skilled in POS system operation, bar and restaurant management, including inventory control, team leadership, and customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Bar Manager
Outer Banks Brewing Station
06.2022 - Current
- Collaborated with the Bar Manager in setting sales targets, budgeting, forecasting, and expense control measures.
- Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
- Maximized profit margins by negotiating competitive pricing with suppliers and managing inventory levels.
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Store Manager
Subway Restaurants
06.2020 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
Associate of Applied Science - General Education
College of The Albemarle
Elizabeth City, NC05-2024
Associate of Applied Science - General Business Administration
College of The Albemarle
Elizabeth City, NC12-2022
Bachelor of Arts - Law
Universidad Santo Tomas
Bucaramanga, Santander, Colombia12-2018
Skills
- POS system operation
- Training staff
- ServSafe compliance
- Money handling
- Menu development
- Ordering supplies
- Responsible alcohol service
- Mixology expertise
- Bar management
- Customer service
- Beverage making
- Excellent communication
- Organizational skills
- Team leadership
Certification
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Professional Working
Timeline
Assistant Bar Manager
Outer Banks Brewing Station
06.2022 - Current
Store Manager
Subway Restaurants
06.2020 - 06.2022
- Food Safety Manager Certification (FSMC) - American National Standards Institute (ANSI).
Associate of Applied Science - General Education
College of The Albemarle
Associate of Applied Science - General Business Administration
College of The Albemarle
Bachelor of Arts - Law
Universidad Santo Tomas
Similar Profiles
Karla Tovar-PeresKarla Tovar-Peres
Patient Access Representative I at Outer Banks Health HospitalPatient Access Representative I at Outer Banks Health Hospital
Nicole WisemanNicole Wiseman
Bookkeeping Administrative Assistant at Outer Banks ElevatorBookkeeping Administrative Assistant at Outer Banks Elevator
Michaela VadeboncoeurMichaela Vadeboncoeur
Catering Manager at Outer Banks Boil CompanyCatering Manager at Outer Banks Boil Company