Erika Toribio
Covina,CA
Summary
- Accomplished in enhancing operational efficiency and customer satisfaction, I leveraged my quality assurance expertise and exceptional collaboration skills at Central Azucarera Don Pedro. Demonstrated proficiency in first aid and safety, alongside a proven ability to quickly adapt and resolve complex challenges, significantly contributing to team success and service excellence.
- Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Overview
11
11
years of professional experience
Work History
Elderly Caregiver
NSN Care Villa
06.2021 - Current
- Offered companionship and kindness to elderly patients.
- Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
- Prepared nutritious meals tailored to individual dietary requirements for elderly clients while considering their preferences.
- Managed medication administration for clients, ensuring proper dosages and adherence to prescribed schedules.
International Flight Attendant
Philippine Airlines
10.2015 - 03.2020
- Resolved passenger conflicts and medical emergencies during flights.
- Remained current on industry regulations and changes affecting international air travel to provide accurate information to both colleagues and customers when necessary.
- Ensured the safety of passengers by conducting pre-flight checks and adhering to strict safety protocols.
- Ensured safety and comfort of customers onboard aircraft.
- Enhanced passenger comfort by promptly addressing concerns and providing personalized assistance during long-haul flights.
Assistant Quality Assurance Analyst
Central Azucarera Don Pedro
05.2013 - 08.2013
- Fixed identified issues to improve workflows.
- Organized and maintained work environment to allow for maximum productivity.
- Wrote and maintained detailed internal documentation on developed systems.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
Education
Bachelor of Science - Biochemistry
De La Salle University - Manila
Taft Ave., Manila, Philippines06.2014
High School Diploma -
St. Paul College of Parañaque
Manila, Philippines03.2010
Skills
- Quality Assurance
- Collaboration and communication
- Administrative tasks
- Guest Services
- Time Management
- First aid and safety
- Fast Learner
Timeline
Elderly Caregiver
NSN Care Villa
06.2021 - Current
International Flight Attendant
Philippine Airlines
10.2015 - 03.2020
Assistant Quality Assurance Analyst
Central Azucarera Don Pedro
05.2013 - 08.2013
Bachelor of Science - Biochemistry
De La Salle University - Manila
High School Diploma -
St. Paul College of Parañaque
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