Erik B Muro
Walla Walla,WA
Summary
Dynamic professional with a proven track record at Pacific Northwest Family Law, adept at team leadership and problem-solving. Bilingual in English and Spanish, I excel in fostering communication and cultural competency. Certified Nursing Assistant with expertise in patient care, I prioritize dignity and wellbeing, enhancing the quality of life for residents.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist Coordinator
Pacific Northwest Family Law
Walla Walla, WA
07.2024 - Current
- Managed approximately 10+ incoming calls, emails and faxes per day from clients.
- Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
- Computed balances, totals or commissions to support accounting team.
Board of Directors Member, Secretary
SOS Clinic
05.2022 - 09.2022
- Oversaw development of long-term strategic plans, aligning company goals with market trends and opportunities.
- Defined organizational problems to create and implement correction plans.
- Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decision-making.
Certified Nursing Assistant
Park Manor Nursing Home
06.2021 - 09.2021
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Supported needs of 10+ residents under long-term care.
Education
Bachelor of Arts - Hispanic Studies
Whitman College
Walla Walla, WA05.2024
Skills
- Team Leadership and Management
- Fluent in English and Spanish
- Nursing Assistant Certified (March 2021)
- HIV/AIDS 7 Hours Certification
- Food Handler's Card
- CPR/First Aid Healthcare Certified
- Cultural competency
- Suicide Prevention Conference
Certification
Qualified Medical Interpreter (60 hours)
Qualified Court Interpreter (200 hours)
References
References available upon request.
Timeline
Receptionist Coordinator
Pacific Northwest Family Law
07.2024 - Current
Board of Directors Member, Secretary
SOS Clinic
05.2022 - 09.2022
Certified Nursing Assistant
Park Manor Nursing Home
06.2021 - 09.2021
Bachelor of Arts - Hispanic Studies
Whitman College
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