Erik Elsenrath
St Charles
Summary
Seasoned professional with 10+ years of experience in Operations, HR, and Management. Holds a BA in Psychology, Sociology, and Interdisciplinary Studies. Dedicated to optimizing efficiency and promoting collaboration. Proficient in task delegation to meet deadlines. Received state resolution for exceptional performance at the Missouri State Capitol. Proven track record of successfully leading and managing teams of up to 65 members, driving process improvement and resolving employee relations issues in a supply chain and logistics environment.
Overview
5
5
years of professional experience
Work History
Amazon Fulfillment: Operations, Loss Prevention
Amazon
St Peters, Missouri, United States
12.2023 - Current
- Investigated and completed 10+ cases, resulting in more than $6,000 USD in total assets recovered
- Leads, conducts, and delivers results regarding investigations of Theft & Fraud
- Prepares prompts and complete reports relative to Workplace Violence, Theft, Fraud, and Workplace Violence/Critical Incidents (WIMs)
- Serves as department's liaison and security/crisis management and intervention subject matter expert for site leadership keeping them informed on key issues, strategies, and the department's performance
- Analyzes data, conducts audits and identifies trends to create actionable plans to mitigate risk
- Effectively partners with internal customers in evaluating current and future security services, processes, and initiatives
- Proficient in both inbound and outbound processes, insists on the highest standards for success in each path
- AWS Cloud Essentials Certification in progress
- Aptitude to support, mentor, and motivate teammates for internal and external processes
- Actively invents and simplifies ways to innovate Safety protocols, manage quality/productivity standards, and customer delivery promises
- Collaborates well with all support teams in the building to maintain optimum efficiency and ethics standards
- Proven track record of excellent interpersonal, communication, and customer service skills
- Proficiency working in an industrial environment that requires walking up to 15 miles a day and ability to lift heavy objects without accommodation
Assistant Director
Synaptic, Inc.
Cleveland, Ohio, United States
10.2019 - 12.2021
- National recognition for optimal sales and sales training ability
- Trained in HR, Recruiting, Logistics, Expense Reports, Risk Management and Compliance
- Proven ability to manage and delegate responsibilities to groups of over60 individuals
- Led, conducted, and resolved investigations of fraud and compliance
- Prepared/implemented reports and presentations of Workplace Violence, theft, fraud, and Process Improvements
- Extensive experience in developing and implementing process improvements
- Delivered results from client policy through Education, Guidance, and Mitigation strategies
- Analyzed performance data, conducted audits, and identified trends to create actionable plans to mitigate risk
- Accurately communicates verbally and in written form to a broad customer base
- Developed projects while continuously improving security, processes, standards, training, and policies for future growth
- Ensured internal controls related to data center access controls, inventory control and record keeping
Education
Bachelor's degree - Computer Science
Western Governors University
09.2024
Bachelor of Arts - Sociology, Psychology, Interdisciplinary-Studies
University of Missouri-Columbia
01.2018
Skills
- Enterprise Software
- Data Entry
- Microsoft office
- Problem-solving
- Physical security
- Attention to detail
- Incident reporting
- Security protocols
Timeline
Amazon Fulfillment: Operations, Loss Prevention
Amazon
12.2023 - Current
Assistant Director
Synaptic, Inc.
10.2019 - 12.2021
Bachelor's degree - Computer Science
Western Governors University
Bachelor of Arts - Sociology, Psychology, Interdisciplinary-Studies
University of Missouri-Columbia