Passionate supervisor with over three years of management experience . Has proven ability to lead a team; organize and dictate daily tasks and consistently meet operational expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unload Supervisor
UPS CACH
04.2024 - Current
Supervises and coordinates the daily activities of 8 or more package handlers
Ability to make quick decisions in high intensity situations under strict time constraints
Lead my team to be a consistently top performing area in the UPS unload
Small Sort Supervisor
UPS CACH
05.2022 - 04.2024
Supervises and coordinates daily activities of 8 UPS package handlers
Developed and executed my own system through one on one training to increase employee efficiency
Top performer in misload frequency with six consecutive weeks leading the night shift small sort
Sales Floor Specialist
The Container Store
09.2023 - 09.2024
Responsible for creating customer specific solutions to satisfy a multitude of storage space needs
Utilized Zebra software to meet custom orders within store inventory while communicating with customers to fulfill order issues, adjustments and cancellations
Tasked with meeting tight deadlines while trusted to fulfill customer orders and manage inventory space under self discretion
Package Handler
UPS CACH
09.2020 - 05.2022
Lifted packages of various sizes and weight up to and exceeding 70 pounds
Experience in using Zebra Mobile Printer and Scanner for processing and labeling packages
Comfortable being on my feet for my entire shift
Education
High School Diploma -
Gwendolyn Brooks College Prep
Chicago, IL
06.2021
Skills
Operations Management
Analytical Thinking
Staff Development
Process Improvement
Risk Management
Documentation and Reporting
Verbal and Written Communication
Conflict Resolution
Adaptable
Punctual
Certification
UPS Professionalism & Performance Training, 05/22
UPS Professional Conduct and Anti-Harassment Compliance | Illinois Management, 05/22
Frontline Supervisor Training School Certificate (FSTS) 05/22
Certificate of Recognition - 4 Years of Service, 09/24