Erin Amaya
Hudson,USA
Summary
Tax professional with robust background in tax compliance, audit management, and financial reporting. Adept at streamlining processes, improving accuracy, and ensuring regulatory adherence. Strong focus on team collaboration and driving impactful results, adapting swiftly to changing needs. Proven skills in leadership, problem-solving, and communication make for reliable and effective contributor in any setting.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PAYROLL TAX SUPERVISOR
OLD REPUBLIC TITLE INSURANCE
Minnetonka, MN
05.2024 - Current
- Manage tax correspondence from federal, state & local agencies
- Communicate with different agencies to obtain best resolution of tax notices
- Prepare and file quarterly and annual returns as needed
- Prepare and file amended returns with different tax agencies
- Generate and file W2 corrections
- Quarterly and annual review of payroll tax filings
- Quarterly and annual reconciliation and payment of various local taxes
- Enter and update account numbers, unemployment rates, and deposit frequencies in the payroll system
- Maintain knowledge of regulations
- Respond to general internal payroll tax inquiries
- Address basic benefit-related questions and conduct discrepancy research
- Generate reports and assist with special projects
- Collaborate with stakeholders for effective communication and operations
- Manage several tax projects simultaneously
PAYROLL ANALYST
GUARANTEED RATE
Chicago, IL
06.2023 - 05.2024
- Manage tax correspondence from federal, state & local agencies
- Communicate with different agencies to obtain best resolution of tax notices
- Prepare and file quarterly and annual returns as needed
- Prepare and file amended returns with different tax agencies
- Generate and file W2 corrections
- Quarterly and annual review of payroll tax filings
- Enter and update account numbers, unemployment rates, and deposit frequencies in the payroll system
- Maintain knowledge of regulations
- Respond to general internal payroll tax inquiries
- Address basic benefit-related questions and conduct discrepancy research
- Generate reports and assist with special projects
- Collaborate with stakeholders for effective communication and operations
- Manage several tax projects simultaneously
TAX PROFESSIONAL
PROLIANT
Elgin, IL
01.2022 - 02.2023
- Reconciling data from payroll system to tax system quarterly
- Preparing & filing quarterly and annual returns with the different tax agencies
- Responded to state and federal tax notices by preparing written responses or tax return amendments
- Communicated with federal and state tax agencies to obtain best resolution for clients
- Used tax form instructions and tables to complete tax forms
- Filing amended returns with the different tax agencies
- Prepare data exchanges with Tax Agencies
- Reconciling prior to service payroll tax data for new customer to ensure we've loaded history correctly
- Generating and filing W2 corrections
- Enter and update account numbers, unemployment rates, and deposit frequencies in both the payroll and tax system
- Responsible for accurate and timely withholding, unemployment and local payroll tax registrations with agencies
- Keep up-to-date on latest developments as they affect tax regulations and policies
- Manage several tax projects simultaneously
TAX TREASURY SPECIALIST
PAYLOCITY
Schaumburg, IL
03.2019 - 01.2022
- Create, Import and Post Cash Collection Files for Client Tax Liabilities
- Submit and Confirm Bank Files
- Reconcile payroll system to tax system and resolve any open issues
- Review and Release Client Credits consistent with internal policies
- Research and Resolve cash exceptions
- Register new clients for agency EFT payments
- Gather and record missing EINs from clients
- Evaluated collection reports to determine collections status and outstanding balance amounts
- Consistently tested and developed strategies to improve information flow throughout the department
- Partner with colleagues in Tax, and other related areas (Service, Implementation, Finance) to ensure security of funds and high levels of customer service
- Exposure to Payroll and Tax Software
- Used advanced tax knowledge and mathematical abilities to calculate tax liabilities and payments
TEAM LEAD II
PAYLOCITY
Schaumburg, IL
10.2013 - 03.2019
- Direct supervisor of 7-10 team members
- First point of escalation for our clients
- Delegated daily tasks to team members to optimize group productivity
- Collaborated with management team to implement new work procedures or policies
- Fostered positive employee relationships through communication, training and development coaching
- Offered training and support to keep team members motivated and working toward objectives
- Review and analyze team and individual stats to pinpoint areas of strengths and opportunities and adjust strategies accordingly to reach goals and objectives
- Assist with individual development plans and provide guidance for career development
- Facilitate bi-weekly Client Services Team Lead meetings and arrange cross-functional meetings to partner with other departments to improve processes and increase knowledge
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Helped mitigate and resolve data issues by analyzing situation and implementing appropriate solutions
ACCOUNT MANAGER
PAYLOCITY
Schaumburg, IL
09.2012 - 10.2013
- Assisted clients with managing payroll for temporary, hourly and salaried employees
- Assisted clients with establishing employee payroll files and updating existing files with new information
- Assisted clients with Onboarding new employees in time reporting and payroll systems
- Assisted clients with voiding checks and issuing stop payment orders to correct payroll discrepancies
- Assisted clients with processing employee rehires, transfers, terminations and withholdings
- Assisted clients with coordinating child support deductions and distributed wage assignments
- Assisted clients with calculating accurate wages, including overtime, salary increases and bonuses
- Assisted clients with processing and issuing employee paychecks, statements of earnings and deductions and tax forms
- Utilize strong customer service skills to research and resolve client issues and general payroll questions
- Oversaw multiple accounts and worked diligently to meet and exceed performance goals
- Built and maintained productive relationships with customers and internal partners
- Acted as main point of contact in matters relating to client concerns and needs
- De-escalated customer interactions by providing alternative tactics to solving problems and satisfying customer needs
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
Education
Cosmetology License - Cosmetology Education
Pivot Point Academy
04.2004
Some College (No Degree) - Computer and Information Sciences
William Rainey Harper College
High School Diploma -
SCHAUMBURG HIGH SCHOOL
06.2000
Skills
- Tax Compliance Management
- Payroll Regulatory Compliance
- Salesforce Proficiency
- Tax Compliance Knowledge
- Consistent Ethical Conduct
- Strategic Team Oversight
Certification
CHRS - ACA Healthcare Reform Certification
Timeline
PAYROLL TAX SUPERVISOR
OLD REPUBLIC TITLE INSURANCE
05.2024 - Current
PAYROLL ANALYST
GUARANTEED RATE
06.2023 - 05.2024
TAX PROFESSIONAL
PROLIANT
01.2022 - 02.2023
TAX TREASURY SPECIALIST
PAYLOCITY
03.2019 - 01.2022
TEAM LEAD II
PAYLOCITY
10.2013 - 03.2019
ACCOUNT MANAGER
PAYLOCITY
09.2012 - 10.2013
Some College (No Degree) - Computer and Information Sciences
William Rainey Harper College
High School Diploma -
SCHAUMBURG HIGH SCHOOL
Cosmetology License - Cosmetology Education
Pivot Point Academy
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