Summary
Overview
Work History
Education
Skills
Timeline
Generic

Erin Angel

Scott,OH

Summary

Dynamic and dependable professional with a proven track record at Insource Technology, enhancing customer satisfaction through prompt service and personalized suggestions. Skilled in clerical tasks and typing, with a knack for quickly mastering product knowledge. Demonstrates a strong work ethic and exceptional teamwork abilities, always striving for excellence in every task.


Experienced with managing office communications, schedules, and records. Utilizes strong organizational and multitasking skills to ensure smooth office operations. Track record of effective communication and problem-solving in dynamic environments.


Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance.

Overview

8
8
years of professional experience

Work History

Secretary

Westlake Pallet
10.2020 - Current
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

I take care of all the paperwork and schedule trucks to come in and out. I go on runs for propane, gas, tools guys may need for the shop. I deal face to face with customers and help them find answers to their questions. I write the checks and do the payroll for the guys in the yard. I do a little of everything


Slice Line

Cooper Farms
09.2019 - 08.2021
  • Increased workplace morale by fostering a positive atmosphere that encouraged teamwork, open communication, and mutual respect among colleagues.

I worked in the slice rooms where a machine slices meat and we scale them and place them in packages to ship to our customers.


Wire Shop

Insource Technology
07.2018 - 09.2019
  • Increased customer satisfaction by providing prompt and friendly service.
  • Maximized revenue opportunities by offering personalized suggestions based on customer needs or preferences.
  • Mastered product knowledge to make accurate recommendations based on customer preferences.
  • Contributed to an increase in nightly revenue by actively engaging with potential customers in a professional manner.
  • Demonstrated flexibility in adapting to changing shifts or covering last-minute absences as necessary.
  • Supported management in resolving customer complaints quickly and effectively, promoting a positive brand image.
  • Handled cash transactions efficiently, maintaining accurate records of all sales.
  • Maintained a clean and organized work environment, ensuring a pleasant atmosphere for customers.

Stay at Home Mom/homemaker

Stay At Home Mom
09.2017 - 07.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

I had decided after finding out I was pregnant that I would stay home with kids for a little while but now ready to get back to the workplace. I am very hard working and dependable.

Wire Shop

Insource Technology
11.2016 - 07.2017

We build wire harnesses for farmers.

  • Increased customer satisfaction by providing prompt and friendly service.
  • Maximized revenue opportunities by offering personalized suggestions based on customer needs or preferences.
  • Mastered product knowledge to make accurate recommendations based on customer preferences.
  • Implemented time-management skills to balance multiple responsibilities simultaneously, ensuring efficient service delivery.
  • Maintained clean, organized and professional work environment.
  • Worked with team to achieve sales goals for products.
  • Established and maintained positive relationships with customers.
  • Provided exceptional customer service to drive satisfaction.
  • Educated customers on product features and answered questions regarding product use.
  • Maintained knowledge of current promotions and product features.
  • Increased sales by effectively communicating product benefits.
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Maintained accurate records of promotional events and customer interactions.

Education

High School Diploma -

E.C.O.T.
Columbus, OH
05-2008

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Typing
  • Writing
  • Clerical Experience
  • Hard Working Strive to be the best at my job!
  • Never Late
  • Always Ready to Work
  • Payroll
  • Secretarial Experience

Timeline

Secretary

Westlake Pallet
10.2020 - Current

Slice Line

Cooper Farms
09.2019 - 08.2021

Wire Shop

Insource Technology
07.2018 - 09.2019

Stay at Home Mom/homemaker

Stay At Home Mom
09.2017 - 07.2018

Wire Shop

Insource Technology
11.2016 - 07.2017

High School Diploma -

E.C.O.T.
Erin Angel