Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Erin-Anne Kalkus

Marlborough,CT

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Work Type

Full Time

Location Preference

RemoteHybrid
Location: Marlborough, CT
Open to relocation: No

Summary

Dynamic and enthusiastic healthcare leader with over 25 years of experience in designing, scaling, and optimizing member-centric benefits solutions. Proven expertise in transforming complex healthcare and insurance principles into clear, actionable concepts. Exceptional communication skills align diverse stakeholders around a unified vision. Committed to fostering team success and continuous growth with a strong focus on problem-solving and adaptability to meet evolving business needs. Seeking to leverage strategic thinking and experienced leadership to drive organizational learning and development within healthcare entities.

Overview

1
1
Certification
26
26
years of professional experience

Work History

Vice President, Insurance Sales

CBIA
03.2000 - 05.2026
  • Designed and scaled one of the nation’s largest private employee benefits exchanges, creating a seamless, multi-channel experience for thousands of employers statewide.
  • Led strategy through ACA transformation, carrier exits, and regulatory shifts, ensuring continuity and member confidence.
  • Simplified complex healthcare concepts into intuitive, actionable guidance for members, employers, and partners.
  • Served as a trusted advisor to employers, brokers, and partners navigating complex benefits decisions.
  • Launched alternative funding insurance solution in nine months to prevent employer layoffs during market disruption.
  • Delivered hundreds of presentations — conferences, webinars, and enrollment meetings — known for clarity, engagement, and trust-building.
  • Authored statewide market communications, compliance updates, and employer guidance used across Connecticut.
  • Partnered with IT to design and launch a highly rated enrollment platform focused on usability, clarity, and frictionless navigation resulting in improvement to end-to-end enrollment and service experience.
  • Collaborated with senior management to develop strategic initiatives and long term goals.
  • Directed cross-functional teams to execute projects, improving overall performance and productivity.
  • Fostered partnerships with stakeholders to enhance collaboration and drive innovation, delivering unique products
  • Analyzed market trends to inform decision-making and identify new business opportunities.
  • Established key performance indicators to measure success and ensure team accountability
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Demonstrated proficient "player/coach" leadership skills to motivate employees and build competent teams.
  • Established a culture of continuous improvement, fostering innovation and fun across the organization.
  • Identified opportunities to improve business process flows and productivity.
  • CBIA- Director, Account Management (2005–2015) Led account strategy, client experience, and service delivery for employer groups, strengthening retention and satisfaction.
  • CBIA- Account Manager (2001–2005) Managed employer relationships, member issues, and benefits education with a focus on clarity and trust.

Education

Bachelor of Arts - English And Secondary Education

Regis College
Weston, MA
05-1995

Skills

  • Sales, Account Management and Marketing Leadership
  • Coaching, Training and Mentoring
  • Presentation delivery for diverse audiences
  • Continuous process refinement
  • Product Innovation
  • Critical thinking
  • Decision-making
  • Relationship building
  • Executive Communication
  • Cross-Functional Leadership
  • Regulatory & Compliance Communication
  • Organizational Culture & Engagement

Certification

Licensed Health & Life Producer active since 1998

Timeline

Vice President, Insurance Sales

CBIA
03.2000 - 05.2026

Bachelor of Arts - English And Secondary Education

Regis College