Erin Bamford

Dedicated professional with a proven track record of delivering exceptional customer service and managing complex transactions. Seeking to leverage strong organizational and communication skills in a transition to a document processing role. Proficient in handling customer inquiries, managing inventory, and maintaining a detail-oriented approach. Eager to apply transferable skills, such as attention to detail, time management, and problem-solving, to excel in document processing.

• Used Microsoft Excel to develop inventory tracking spreadsheets.
• Resolved product issue through consumer testing.
• Collaborated with team of 4 in the development of [Project name].
• Consistently exceeded sales targets, achieving a 15% increase in quarterly sales during the last year.
• Awarded "Top Sales Associate" twice in recognition of outstanding customer relationship-building skills and the ability to upsell effectively.
• Successfully resolved customer concerns, maintaining a 95% customer satisfaction rate and enhancing the company's reputation.
• Streamlined inventory management processes, reducing stock discrepancies by 20% through meticulous record-keeping and proactive restocking.
• Collaborated with the marketing team to create and execute promotional events, leading to a 30% increase in foot traffic and sales during targeted campaigns.
• Adapted to new products and technologies quickly, training colleagues on their usage and increasing overall team productivity.
• Managed cash transactions with zero discrepancies over a 12-month period, showcasing strong attention to detail and accuracy.
• Developed strong rapport with repeat customers, resulting in a 25% increase in customer retention

Accountant, copying, email, expense reports, filing, marketing, materials, report writing