Joshua Grant
Auburn,ME
Summary
Dependable and hardworking employee, with experience in fast-paced environments. Dynamic team player with a strong attention to detail, and a good work ethic. A fast learner consistently meets deadlines without sacrificing quality. Reliable general laborer with a consistent work history of quality in various projects. Strong teamwork skills to complete tasks within deadlines. Well-versed in safely using power tools, loading, and unloading materials.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Shaw's Supermarket
Auburn, Maine
11.2023 - Current
- Assisted customers with inquiries and provided product information.
- Resolved customer complaints through effective communication and problem-solving.
- Processed orders and ensured timely delivery of products to customers.
- Collaborated with team members to enhance customer service processes.
- Managed cash handling procedures to maintain accuracy and security.
- Performed daily opening and closing procedures for the register area.
- Maintained a clean work environment by sweeping floors and wiping down counters regularly.
- Answered customer questions and provided store information.
Pet/House Sitter
Self-employed
Auburn, ME
09.2018 - Current
- Maintained contact with pet owners through regular phone calls and emails regarding the status of their pets' well-being.
- Provided daily care for clients' pets including feeding, exercising, grooming, administering medications, and providing companionship.
- Performed light household tasks such as cleaning litter boxes or cages, washing dishes, taking out the trash, watering plants, and sweeping floors.
- Cared for special needs animals requiring extra attention due to age or disability.
- Monitored pet's health closely and alerted owners promptly if any changes were observed.
- Walked dogs regularly according to client instructions; monitored dog's behavior carefully when outside for signs of aggression towards people or other animals.
- Followed specific instructions from clients regarding how they would like their home cared for while they are away.
- Responded quickly to owner inquiries about their pet's condition or behavior when necessary.
Production Worker
Hancock Gourmet Lobster Company
Topsham, ME
07.2023 - 09.2023
- Set up and operated production machinery according to company's specific standards and protocols.
- Managed the Industrial Dishwasher and flow of utensils needed for the cooks and and assistants cooks.
- Analyzed work orders to determine quantity of materials needed for each production batch.
- Conducted routine maintenance checks on the dish machine used in the production line.
- Maintained inventory of raw materials, tools, parts, supplies, and finished goods at the end of the month with both Production and Shipping Teams.
- Communicated with team members regarding tasks assigned during shift.
- Kept operations area neat and orderly to minimize obstacles.
- Prepped foods and gourmet products for DTC and Wholesale orders
- Cleaned up work area at end of shift to maintain safe working environment.
Education
Workforce Training - Manufacturing Technician - Welding
Central Maine Community College
Auburn, ME10-2026
High School Diploma -
Edward Little High School
Auburn, ME05-2025
Skills
- Customer service
- Effective communication
- Problem-solving
- Time management
- Key holder experience
- Problem resolution
- Attention to detail
- Team collaboration
- Snow and ice removal
- Shipping and receiving - heavy lifting
- Pet care
- Cleaning and sanitizing
Affiliations
- Participates in in Track and Team Sports courses related to health and wellness.
Timeline
Customer Service Representative
Shaw's Supermarket
11.2023 - Current
Production Worker
Hancock Gourmet Lobster Company
07.2023 - 09.2023
Pet/House Sitter
Self-employed
09.2018 - Current
High School Diploma -
Edward Little High School
Workforce Training - Manufacturing Technician - Welding
Central Maine Community College