Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Erin Belcher

Mental Health Care
Bullhead City,AZ

Summary

Great in high-stress and fast-paced environments, expert in crisis intervention, good communication and people skills. Effective in alliance building and coordination of care, efficient with multitasking abilities and enthusiastic about helping those in need. Knowledgeable of community resources and overcoming community/social barriers. Compassionate and caring attitude. Educating clients on treatment steps, progress and expectations, leading them to personal growth and understanding. Continuous engagement with high-needs clients.

Overview

3
3
years of professional experience
3
3
Certifications

Work History

Crisis Intervention Specialist

Terros Health
11.2022 - Current
  • Responding to crisis calls in hospitals, homes and schools, completing crisis interventions and de-escalation techniques for ongoing clients, coordination of care, transportation of clients, establishing and maintaining community stabilization, moving clients to higher level of care when appropriate, interfacing with first responders, making appropriate referrals to outside agencies, developed safety plans and care plans with clients and family members, effectively and professionally present myself in written and oral communication, document interactions with clients appropriately and in a timely manner, provide and demonstrate coping skills for those in need

Community Health Education Specialist

Mohave County Department of Public Health
04.2022 - 11.2022
  • Taught sex education curriculum to teenagers, taught active parenting curriculum to parents, taught hygiene lessons to elementary students, created lesson plans for teaching in different settings, attended events to advertise curriculum and services, partnered with other programs to present curriculum.

Outreach Navigator

Southwest Behavioral Health
08.2021 - 04.2022
  • Conducted case manager appointments, held group therapy, completed intake assessments, led outreach efforts, partnered with other agencies to hold events, acted as an ambassador for the company at events, created community-engaging events and built rapport with other agencies and clients

Customer Service Representative

Southwest Behavioral Health
02.2021 - 08.2021
  • Answering phones, scheduling appointments, scanning, filing and faxing, collecting copays (if necessary), opening and closing the clinic, resolve customer complaints and issues effectively and maintaining a professional and caring attitude, attended weekly staffing meetings regarding clients, helped clients complete paperwork, worked closely with case managers

Education

Bachelor of Science in Psychology -

Grand Canyon University

Diploma - undefined

River Valley High School

Master of Science - Social Work

Walden University
Minneapolis, MN
05.2001 -

Skills

De-escalation

Conflict Resolution

Organizational/ Clerical Skills

Interpersonal Skills

Team Collaboration

Communication

Advocacy

Critical Thinking

Community Outreach

Time Management

Active and Empathetic Listening

Emotional Intelligence

Certification

CPR certified

Timeline

Crisis Intervention Specialist

Terros Health
11.2022 - Current

Community Health Education Specialist

Mohave County Department of Public Health
04.2022 - 11.2022

Outreach Navigator

Southwest Behavioral Health
08.2021 - 04.2022

Customer Service Representative

Southwest Behavioral Health
02.2021 - 08.2021

Master of Science - Social Work

Walden University
05.2001 -

Bachelor of Science in Psychology -

Grand Canyon University

Diploma - undefined

River Valley High School
CPR certified
Certified Youth Mental Health First Aid Trainer
Adult Mental Health First Aid
Erin BelcherMental Health Care