Erin Belcher
Mental Health Care
Bullhead City,AZ
Summary
Great in high-stress and fast-paced environments, expert in crisis intervention, good communication and people skills. Effective in alliance building and coordination of care, efficient with multitasking abilities and enthusiastic about helping those in need. Knowledgeable of community resources and overcoming community/social barriers. Compassionate and caring attitude. Educating clients on treatment steps, progress and expectations, leading them to personal growth and understanding. Continuous engagement with high-needs clients.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Crisis Intervention Specialist
Terros Health
2022.11 - Current
- Responding to crisis calls in hospitals, homes and schools, completing crisis interventions and de-escalation techniques for ongoing clients, coordination of care, transportation of clients, establishing and maintaining community stabilization, moving clients to higher level of care when appropriate, interfacing with first responders, making appropriate referrals to outside agencies, developed safety plans and care plans with clients and family members, effectively and professionally present myself in written and oral communication, document interactions with clients appropriately and in a timely manner, provide and demonstrate coping skills for those in need
Community Health Education Specialist
Mohave County Department of Public Health
2022.04 - 2022.11
- Taught sex education curriculum to teenagers, taught active parenting curriculum to parents, taught hygiene lessons to elementary students, created lesson plans for teaching in different settings, attended events to advertise curriculum and services, partnered with other programs to present curriculum.
Outreach Navigator
Southwest Behavioral Health
2021.08 - 2022.04
- Conducted case manager appointments, held group therapy, completed intake assessments, led outreach efforts, partnered with other agencies to hold events, acted as an ambassador for the company at events, created community-engaging events and built rapport with other agencies and clients
Customer Service Representative
Southwest Behavioral Health
2021.02 - 2021.08
- Answering phones, scheduling appointments, scanning, filing and faxing, collecting copays (if necessary), opening and closing the clinic, resolve customer complaints and issues effectively and maintaining a professional and caring attitude, attended weekly staffing meetings regarding clients, helped clients complete paperwork, worked closely with case managers
Education
Bachelor of Science in Psychology -
Grand Canyon University
Diploma - undefined
River Valley High School
Master of Science - Social Work
Walden University
Minneapolis, MN 2001.05 -
Skills
De-escalation
Conflict Resolution
Organizational/ Clerical Skills
Interpersonal Skills
Team Collaboration
Communication
Advocacy
Critical Thinking
Community Outreach
Time Management
Active and Empathetic Listening
Emotional Intelligence
Certification
CPR certified
Timeline
Crisis Intervention Specialist
Terros Health
2022.11 - Current
Community Health Education Specialist
Mohave County Department of Public Health
2022.04 - 2022.11
Outreach Navigator
Southwest Behavioral Health
2021.08 - 2022.04
Customer Service Representative
Southwest Behavioral Health
2021.02 - 2021.08
Master of Science - Social Work
Walden University
2001.05 -
Bachelor of Science in Psychology -
Grand Canyon University
Diploma - undefined
River Valley High School
CPR certified
Certified Youth Mental Health First Aid Trainer
Adult Mental Health First Aid
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