Erin Benedict
Bryan,Tx
Summary
Reliable employee seeking new opportunities. Offering excellent communication and good judgment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sales Representative, Bartender
Buppy's Catering & Bartending
01.2016 - Current
- Offered advice and assistance to customers, paying attention to special needs or wants for their catering order.
- Recommended services to customers, thoroughly explaining details.
- Assisted customers with setting up consultation/tastings, catering events and weddings.
- Assisted in training staff on operating procedures and company services.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service.
- Followed state laws regarding alcoholic beverage services and customer regulations.
- Improved and applied social media marketing strategies to promote business.
Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2021 - 10.2021
- Reviewed customer orders and collected corresponding parts for delivery.
- Processed Commercial Returns and damages
- Performed vehicle checks for routine maintenance
- Completed on-time deliveries by choosing best and most efficient routes.
- Developed positive working relationships with regular customers.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Stocked designated items on shelves, end caps and displays.
Cashier/Waitress/Assistant Manager
Carter's Burger / TX Burger
03.2016 - 04.2021
- Applied communication and problem-solving skills to resolve customer complaints.
- Learned Cook and Fryer positions and provided backup at key times.
- Worked flexible schedule and extra shifts to meet business needs.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Education
No Degree - Psychology
Texas State University
San Marcos, TXNo Degree - Kinesiology
Blinn College
BryanHigh School Diploma -
James Earl Rudder High School
Bryan, TX05.2018
Skills
- Training and Development
- Customer Relations
- Upselling Techniques
Certification
- TABC Certification
- Food Handlers Certification
Timeline
Delivery Driver
NAPA Auto Parts - Genuine Parts
05.2021 - 10.2021
Cashier/Waitress/Assistant Manager
Carter's Burger / TX Burger
03.2016 - 04.2021
Sales Representative, Bartender
Buppy's Catering & Bartending
01.2016 - Current
No Degree - Psychology
Texas State University
No Degree - Kinesiology
Blinn College
High School Diploma -
James Earl Rudder High School
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