Erin Berg
Helena ,MT
Summary
Motivated young professional offering leadership experience in various industries. Top-notch communication skills and exceptional customer service. Strong work ethic with a goal to enrich my professional career with my love and passion for Montana outdoors.
Overview
9
9
years of professional experience
Work History
Office Manager
Big Sky Chiropractic
08.2020 - Current
- Greet/check in patients, take them back to treatment rooms, hook patients up to muscle stimulation therapy.
- Answer phones, schedule patients.
- Trained administrative staff.
- Bill out all claims to insurance companies, retrieve insurance and customer payments and enter them into system.
- Oversee office inventory by ordering and stocking.
- Control finances to lower costs and keep business operating within budget.
Restaurant Server
Black Iron Grill
08.2018 - 04.2020
- Greeted new customers, discussed specials, and took drink and food orders.
- Bartend experience making a variety of different drinks and cocktails.
- Took inventory and placed orders for liquor and supplies.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Veterinary Technician
East Main Animal Clinic
01.2019 - 04.2019
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Recorded symptoms and documented medical observations to inform treatment decisions.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Collected patient biopsies and blood samples for laboratory analysis.
Sales Associate
Capital Sports and Rivals Athletics
08.2016 - 08.2018
- Responsible for all aspects of footwear inventory and sales
- Consistently top salesperson in footwear
- Provided training for new employees
- Excellent customer service.
Front Desk Associate
Broadwater Hot Springs and Fitness
04.2016 - 08.2016
- Provided excellent customer service: sales, operating register, and cleaning
- Responsible for maintaining chemical chemistry in pools for safe operating
- CPR certified.
Veterinary/Kennel Technician
Sorensen Veterinary Hospital
09.2015 - 04.2016
- Provided complete animal care including feeding, medication distribution, cleaning and exercise
- Performed check-in routines and surgical prep, monitoring, and post-operative services
- Excellent customer service: scheduling and check-in for appointments, front desk operations, maintained a clean and sterile environment
- Responsible for inventory, filing, and sales.
Education
High School Diploma/Dual enrollment courses through Helena College -
Capital High School
01.2015
Skills
- Responsible and efficient
- Compassionate and respectful
- Strong verbal and written communication skills; MS Office proficient
- Critical thinker and problem-solver
- Dedicated and hard working
- Strong management and leadership
- Exceptional teamwork and individual initiative
References
Available upon request
Timeline
Office Manager
Big Sky Chiropractic
08.2020 - Current
Veterinary Technician
East Main Animal Clinic
01.2019 - 04.2019
Restaurant Server
Black Iron Grill
08.2018 - 04.2020
Sales Associate
Capital Sports and Rivals Athletics
08.2016 - 08.2018
Front Desk Associate
Broadwater Hot Springs and Fitness
04.2016 - 08.2016
Veterinary/Kennel Technician
Sorensen Veterinary Hospital
09.2015 - 04.2016
High School Diploma/Dual enrollment courses through Helena College -
Capital High School
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