Enthusiastic job seeker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
10
10
years of professional experience
Work History
Personal Injury Case Manager
Dolisky Law Group
, FL
11.2022 - Current
Managed a large caseload of personal injury claims.
Developed legal strategies for each case based on clients' needs and objectives.
Organized and maintained accurate client files in accordance with state laws.
Collaborated with other professionals such as investigators, medical experts or vocational rehabilitation specialists when necessary.
Monitored all deadlines throughout the life of a claim to ensure timely filing of documents or payment of awards.
Reviewed and processed electronic health record requests from insurance companies, attorneys and other third-party entities.
Maintained accurate medical records in accordance with HIPAA regulations.
Reviewed medical records and draft demands to the adjuster.
Leads and Intake Specialist
Jan Dils Attorneys At Law
Parkersburg, WV
10.2021 - 11.2022
Answered phone calls and provided new clients with required paperwork to initiate service.
Completed intake assessment forms and filed clients' file.
Offered compassionate and attentive guidance to clients.
Explained eligibility requirements, application details, during the intake assessment.
Follow up with potential new clients via phone and email.
Complete consultations to evaluate strength of case.
Maintained accurate records of client intakes in electronic database system.
Conducted comprehensive interviews with potential clients to determine eligibility for services.
Personal Injury Case Manager
The Griffin Law Firm
Snellville, GA
09.2018 - 07.2021
Investigate, research, and analyze liability insurance coverage.
Handle new claims from inception to settlement.
Documents and manages all medical treatment.
Lesion between Clients, Attorneys, Healthcare providers, and medical providers.
Draft legal documents.
Communicate via email, fax, and phone.
Multitasking to manage 100+ clients.
Outbound Marketing Specialist
Airbnb
Athens, Georgia
08.2016 - 09.2018
Set up new customer accounts.
Manage customer accounts across multiple computer systems.
Make 100+ calls or chats per day.
Address customer concerns and questions.
Manage sales force platform.
Meet goals for the month.
Business to Business Marketing Specialist
Telenet Marketing
Athens, Ga
05.2014 - 08.2016
Business to business outbound sales calls.
Respond to customers questions.
Set up sales appointments.
Evaluate what type of new equipment maybe needed for the client.