Erin Boo-Mandato
New Windsor,NY
Summary
Experienced non-medical Care Provider offering 7 years of expertise providing in-home care. Complete domestic duties, help patients with self-care and hygiene and provide companionship. Experienced working with children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail.
Overview
26
26
years of professional experience
Work History
Caregiver
Marion Clinton
01.2018 - 12.2023
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Receptionist
Flannery Animal Hospital
05.1998 - 03.2000
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
Education
Associate of Arts - Massage Therapy
Cittone Institute
Paramus, NJ2006
GED -
Newburgh Free Academy
Newburgh, NY1991
Skills
- Patient Companionship
- Basic Housekeeping
- Supportive Companionship
- Compassionate Communication
- Empathetic listening
Timeline
Caregiver
Marion Clinton
01.2018 - 12.2023
Receptionist
Flannery Animal Hospital
05.1998 - 03.2000
Associate of Arts - Massage Therapy
Cittone Institute
GED -
Newburgh Free Academy