Erin Brown
Plymouth,MI
Summary
Correctional Officer and dedicated student with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention center safety, security and emergency management protocols.
Overview
4
4
years of professional experience
Work History
Correctional Officer
Michigan Department of Corrections
04.2024 - Current
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Conducted routine and emergency head counts.
- Responded to emergencies and de-escalated hostile confrontations.
- Interviewed inmates to obtain information and assess needs.
- Established positive working relationships and maintained boundaries with resident offenders.
- Administered drug tests to inmates.
- Prepared reports to document incidents and violations.
Gourmet Confectionist
Village Chocolatier
11.2020 - 04.2024
- Stocking inventory, cleaning facility and making sure products and containers are kept at the highest standards, handling transactions and using basic math skills, customer service, and strong knowledge of product, opening and closing store for over a year and receiving trust from managers to perform both opening and closing duties
Golf Course Attendant
Tawas Creek Golf Course
07.2023 - 10.2023
- Assisted golfers with registration, check-in and payment for rounds of golf.
- Provided customer service support via phone or email inquiries about membership options or tournament bookings.
- Restocked beverages at beverage cart before each shift according to established inventory levels.
- Built relationships with members and guests and created welcoming and warm environment that promoted future visits.
Education
Student, Tawas Area- preschool-12th grade -
Tawas Area Highschool
Tawas City, MI06.2023
Student, Business Management Administration and Operations -
Iosco Resa
Tawas City, MI06.2023
Member, Reduced violence select organization (Friends of Rachel Club) -
Friends of Rachel (FOR) Club
Tawas City, MI06.2023
Voting member -
Student Senate
Tawas City, MI06.2023
Captain/Participant -
Varsity Girls Soccer
Tawas City, MI06.2023
Some College (No Degree) - Northwood 3+1 Business Administartion Managment
Delta College
Bay City, MI05.2027
Skills
- Strong social and customer service skills
- Time management abilities
- CPR certified
- Attention to detail
- Security procedures
- Records management
- Sales and upselling
- Excellent communication
- Professionalism
- Cash drawer balancing
- Multitasking and organization
Timeline
Correctional Officer
Michigan Department of Corrections
04.2024 - Current
Golf Course Attendant
Tawas Creek Golf Course
07.2023 - 10.2023
Gourmet Confectionist
Village Chocolatier
11.2020 - 04.2024
Student, Tawas Area- preschool-12th grade -
Tawas Area Highschool
Student, Business Management Administration and Operations -
Iosco Resa
Member, Reduced violence select organization (Friends of Rachel Club) -
Friends of Rachel (FOR) Club
Voting member -
Student Senate
Captain/Participant -
Varsity Girls Soccer
Some College (No Degree) - Northwood 3+1 Business Administartion Managment
Delta College
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