Erin Brown
Brooksville,FL
Summary
Professional supervisor with extensive experience in overseeing team operations and ensuring productivity. Known for fostering collaborative environment and driving results. Reliable and adaptable, capable of meeting changing needs while maintaining focus on key objectives.
Overview
6
6
years of professional experience
Work History
Team Supervisor
Wawa
12.2021 - Current
- Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
- Resolved conflicts between team members diplomatically, maintaining a healthy working environment conducive to productivity.
- Evaluated team member performance regularly, providing guidance for professional growth and development.
- Collaborated with upper management to establish performance goals for the team and develop strategies for achieving them.
- Developed a cohesive team environment through regular communication, collaboration, and constructive feedback.
Customer Service Associate
Walmart
03.2021 - 12.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Team Trainer
Wendys Fast Food
03.2020 - 03.2021
- Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
Education
No Degree - Medical Assisting & Limited Medical Radiology
Ata Career Education
06-2026
High School Diploma -
Henando High School
Brooksville, FL05-2020
Skills
- Effective leadership
- Assignment delegation
- Report preparation
- Performance improvement
- CPR/AED certified
- Cash counting
- Cash handling
- Professionalism and ethics
- Patience and tolerance
Timeline
Team Supervisor
Wawa
12.2021 - Current
Customer Service Associate
Walmart
03.2021 - 12.2021
Team Trainer
Wendys Fast Food
03.2020 - 03.2021
No Degree - Medical Assisting & Limited Medical Radiology
Ata Career Education
High School Diploma -
Henando High School
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