Dedicated waitress with strong multitasking and attention to detail skills. Proven ability in complaint resolution and menu memorization, consistently enhancing guest experiences and fostering customer loyalty.
Overview
3
3
years of professional experience
Work History
Waitress
The Green Olive Restaurant
Vineland, NJ
10.2025 - Current
Accurately and quickly processed orders and handled transactions using Toast POS system.
Maintained and grew knowledge of menu items (kitchen and bar) to give personalized recommendations to guests.
Grew a long list of regular customers who request me personally.
Handled my section during rushes and picked up separate servers sections if needed.
Exhibited strong multitasking abilities, balancing multiple tables and orders while giving great service.
Trained five new waitresses during busy hours.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase flow while working tables.
Waitress
Pegasus Restaurant
Malaga, NJ
01.2024 - 06.2025
Assisted in daily sidework, ensuring efficient table turnover during peak hours.
Processed customer orders accurately using Toast POS.
Quickly and accurately memorized table sections and numbers.
Cashed out customers as well as take out orders.
Took reservations over the phone and kept a organized book for the managers.
Was consistently used as an assistant manager to de-escalate customer issues.
Stocked all stations and desert cases.
Made drinks when asked by wait staff for their tables.
Grew knowledge on alcohol and bartending.
Host
The Lakehouse
Franklinville, NJ
04.2023 - 12.2023
Education
No Degree - Psychology And Anthropology
Ursinus College
Collegeville, PA
High School Diploma -
Buena Regional High School
Buena, NJ
06.2023
Skills
Customer service
Strong multitasking
Greeting guests
Team collaboration
Attention to detail
Menu recommendations
Memory retention
Complaint resolution
Menu memorization
Upselling techniques
Allergy awareness
Food station setup
Food and beverage pairings
Verbal and written communication
Languages
English
Native or Bilingual
French
Limited Working
Interests
Creating digital artwork using software like Photoshop, Illustrator, or Procreate
Participate in local theater productions, enhancing my public speaking and teamwork skills
I have a passion for photography and editing photos