Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Erin Calderone

Williamstown,NJ

Summary

Dedicated waitress with strong multitasking and attention to detail skills. Proven ability in complaint resolution and menu memorization, consistently enhancing guest experiences and fostering customer loyalty.

Overview

3
3
years of professional experience

Work History

Waitress

The Green Olive Restaurant
Vineland, NJ
10.2025 - Current
  • Accurately and quickly processed orders and handled transactions using Toast POS system.
  • Maintained and grew knowledge of menu items (kitchen and bar) to give personalized recommendations to guests.
  • Grew a long list of regular customers who request me personally.
  • Handled my section during rushes and picked up separate servers sections if needed.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while giving great service.
  • Trained five new waitresses during busy hours.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase flow while working tables.

Waitress

Pegasus Restaurant
Malaga, NJ
01.2024 - 06.2025
  • Assisted in daily sidework, ensuring efficient table turnover during peak hours.
  • Processed customer orders accurately using Toast POS.
  • Quickly and accurately memorized table sections and numbers.
  • Cashed out customers as well as take out orders.
  • Took reservations over the phone and kept a organized book for the managers.
  • Was consistently used as an assistant manager to de-escalate customer issues.
  • Stocked all stations and desert cases.
  • Made drinks when asked by wait staff for their tables.
  • Grew knowledge on alcohol and bartending.

Host

The Lakehouse
Franklinville, NJ
04.2023 - 12.2023

Education

No Degree - Psychology And Anthropology

Ursinus College
Collegeville, PA

High School Diploma -

Buena Regional High School
Buena, NJ
06.2023

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Menu recommendations
  • Memory retention
  • Complaint resolution
  • Menu memorization
  • Upselling techniques
  • Allergy awareness
  • Food station setup
  • Food and beverage pairings
  • Verbal and written communication

Languages

English
Native or Bilingual
French
Limited Working

Interests

  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Participate in local theater productions, enhancing my public speaking and teamwork skills
  • I have a passion for photography and editing photos

Timeline

Waitress

The Green Olive Restaurant
10.2025 - Current

Waitress

Pegasus Restaurant
01.2024 - 06.2025

Host

The Lakehouse
04.2023 - 12.2023

No Degree - Psychology And Anthropology

Ursinus College

High School Diploma -

Buena Regional High School