Erin Carroll
Charlotte,NC
Summary
Accomplished HR Generalist at Arthur Elliott Marketing Group, adept in enhancing workplace culture and streamlining HR processes. Excelled in talent acquisition and diversity initiatives, significantly improving employee retention. Skilled in benefits administration and proficient in Microsoft Office Suite, demonstrating a keen ability to merge technical and interpersonal skills for organizational growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HR Generalist
Arthur Elliott Marketing Group
01.2024 - Current
- Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
- Managed benefits administration, ensuring accurate enrollment and timely processing of claims.
- Enhanced workplace culture by promoting diversity, inclusion, and open communication initiatives.
- Administered payroll accurately, ensuring timely payment processing while minimizing errors in calculations or deductions.
- Supported company growth by leading successful recruitment and hiring campaigns.
- Conducted thorough job analyses to create accurate job descriptions for various roles within organization.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes, and talent management.
Bookkeeper
Arthur Elliott Marketing Group
01.2024 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Supported decision-making by preparing accurate monthly financial statements.
HR Coordinator
Independent Beverage Company
12.2021 - 12.2023
- Maintained human resources information system and kept employee files up to date and accurate.
- Enhanced company culture by organizing team-building events and professional development opportunities.
- Increased compliance with labor laws by conducting regular audits of HR policies and procedures.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Conducted new employee onboarding and provided ongoing orientation training.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Assisted in payroll processing, ensuring accurate compensation for all employees based on hours worked and applicable deductions.
School Health Support (Contract)
Decision Path HR
08.2021 - 11.2021
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Screened for COVID to help prevent spreading within school community.
- Performed health screening for students and faculty by conducting hearing and vision screenings.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Educated family members and caregivers on patient care instructions. regarding COVID
Food and Beverage Lead
Disneyland Resort, Anaheim
Anaheim, CA
03.2007 - 07.2021
- Developed a positive work environment by fostering open communication and teamwork among staff members.
- Addressed guest concerns promptly and professionally, ensuring high levels of customer retention and loyalty.
- Reduced food waste by closely monitoring product freshness and implementing proper rotation practices.
- Improved customer satisfaction by implementing efficient food and beverage service strategies.
- Ensured food safety compliance by regularly conducting inspections and adhering to strict sanitation guidelines.
- Conducted hands-on training for equipment, demonstrating proper technique and safety protocols.
- Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Served consistent portions following recipes and control standards.
Education
MBA - Human Resources Management
UMass Global
Irvine, CA07.2021
Bachelor of Arts - Sociology
Cal State Fullerton
Fullerton, CA01.2018
Skills
- HR policies and procedures
- Onboarding and Orientation
- Benefits Administration
- Talent Acquisition
- Payroll Administration
- Attendance Management
- Employment law compliance
- Diversity and Inclusion
- Employee Retention
- Workforce Planning
- Recruitment
- Microsoft Office Suite
Certification
SHRM-CP (In progress-12/2/24)
Timeline
HR Generalist
Arthur Elliott Marketing Group
01.2024 - Current
Bookkeeper
Arthur Elliott Marketing Group
01.2024 - Current
HR Coordinator
Independent Beverage Company
12.2021 - 12.2023
School Health Support (Contract)
Decision Path HR
08.2021 - 11.2021
Food and Beverage Lead
Disneyland Resort, Anaheim
03.2007 - 07.2021
MBA - Human Resources Management
UMass Global
Bachelor of Arts - Sociology
Cal State Fullerton
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