Erin Chartier
Berkley
Summary
Knowledgeable in lighting sales with solid background in inside work. Proven track record of supporting and maintaining high standards in workplace efficiency. Demonstrated ability to manage tasks and collaborate effectively with team members
Overview
25
25
years of professional experience
Work History
Inside Sales/Quotes
Clarus Lighting & Controls
02.2017 - Current
- Ensured accuracy of all quotes by reviewing specifications, drawings, and other documentation provided by clients.
- Negotiated competitive pricing with suppliers, resulting in improved profit margins for the company.
- Managed high-volume quote requests while maintaining attention to detail and accuracy in all communications with clients.
- Assisted sales team in closing deals by providing support throughout the quotation process.
- Enhanced customer satisfaction by providing accurate and timely quotations for products and services.
- Analyzed plans and specifications to identify scope and cost of projects.
- Monitored project progress to identify and address changes in project scope or budget.
Lighting Specialist
Caniff Electric Supply
02.2015 - 02.2017
- Answered customers' questions regarding products, prices, and availability.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly.
- Managed friendly and professional customer interactions.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Served customers with knowledgeable, friendly support at every stage of projects.
- Performed effectively in self-directed work environment.
Branch Manager
K/E Electric Supply
01.2014 - 02.2015
- Maintained friendly and professional customer interactions.
- Implemented effective sales strategies to achieve branch targets.
- Collaborated with senior leadership on strategic planning initiatives to align branch objectives.
- Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
- Oversaw daily branch operations.
Inside Sales Representative
K/E Electric Supply
01.2000 - 02.2015
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Enhanced customer retention by offering tailored solutions to address unique needs and challenges, resulting in increased loyalty and repeat business.
- Collaborated with outside sales representatives, to close sales.
- Served customers with knowledgeable, friendly support at every stage of projects.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Performed effectively in self-directed work environment.
Education
High School Diploma -
Anchor Bay High School
Chesterfield, MI06-1998
Skills
- Teamwork
- Branch operations management
- Exceptional customer service
- Friendly and helpful
- Reliable and responsible
Timeline
Inside Sales/Quotes
Clarus Lighting & Controls
02.2017 - Current
Lighting Specialist
Caniff Electric Supply
02.2015 - 02.2017
Branch Manager
K/E Electric Supply
01.2014 - 02.2015
Inside Sales Representative
K/E Electric Supply
01.2000 - 02.2015
High School Diploma -
Anchor Bay High School
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