Summary
Work History
Education
Skills
Languages
Timeline
Cashier

Erin Coates

Worcester,MA

Summary

Dynamic retail professional with strong leadership skills. Expert in cash handling and loss prevention, I excel in enhancing customer service and driving sales through effective team collaboration and visual merchandising. Committed to optimizing store operations and delivering exceptional shopping experiences.

Work History

Cashier

Demoulas Market Basket
2018 - 2019
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Handled cash, credit, and electronic payments while ensuring compliance with company policies.

Third Key Holder

Simon Property Group
2019 - 2022
  • Assisted in daily store operations, ensuring efficient customer service and smooth transactions.
  • Trained new staff on company policies, procedures, and point-of-sale systems for optimal performance.
  • Implemented visual merchandising standards to enhance product presentation and drive sales.

Sales Associate

TJX Companies
2020 - 2021
  • Engaged customers by providing knowledgeable product recommendations and personalized service.
  • Assisted in maintaining organized merchandise displays to enhance customer experience and sales potential.
  • Collaborated with team members to achieve sales targets through effective communication and teamwork.

Education

High School Diploma -

Wachusett Regional High School
Holden, MA
06.2021

Skills

  • Effective delegation
  • Store maintenance
  • Strong leadership
  • Customer service
  • Cash handling
  • Loss prevention
  • Bank deposits

Languages

American sign language
Limited Working

Timeline

Cashier

Demoulas Market Basket
2018 - 2019

Third Key Holder

Simon Property Group
2019 - 2022

Sales Associate

TJX Companies
2020 - 2021

High School Diploma -

Wachusett Regional High School
Erin Coates