Detail-oriented professional with strong leadership skills. Proven ability to enhance customer satisfaction through efficient processes and effective team collaboration.
Overview
2026
2026
years of professional experience
Work History
Head Cashier
The Home Depot Inc
Savannah, GA
01.2024 - Current
Supervised daily cash register operations, ensuring accuracy in cash handling and transactions.
Trained new cashiers on customer service protocols and operational procedures.
Managed customer inquiries and resolved issues to enhance satisfaction levels.
Implemented efficient checkout processes, reducing transaction times and improving service flow.
Reservation Agent
Oceanfront Cottages
Tybee Island, GA
08.2023 - 01.2024
Managed customer inquiries and reservations using proprietary booking system.
Provided exceptional customer service, addressing concerns and ensuring satisfaction.
Coordinated with housekeeping and maintenance to ensure timely room readiness for guests.
Processed payments and maintained accurate transaction records for reservations.
Front Desk Specialist
Athens Orthopedic Clinic
Athens, GA
09.2022 - 08.2023
Managed patient scheduling and appointment confirmations to enhance operational efficiency.
Assisted in coordinating patient check-in and check-out processes for streamlined service delivery.
Maintained accurate patient records using electronic health record systems to ensure data integrity.
Provided exceptional customer service by addressing patient inquiries and resolving issues promptly.
Head Cashier
The Home Depot
Athens, GA
02.2021 - 09.2022
Coordinated with management to maintain inventory levels at the register area.
Conducted cash audits to ensure compliance with company policies and procedures.
Developed training materials for team onboarding to standardize operational practices.
Monitored staff performance, providing feedback to improve service delivery and efficiency.
Manager Assistant
Reddy Medical Group
Athens, GA
Coordinated patient scheduling to optimize clinic operations and enhance patient flow.
Assisted in managing electronic health records, ensuring accuracy and compliance with regulations.
Supported clinical staff by preparing medical charts and maintaining inventory of supplies.
Streamlined communication between departments to improve service delivery and patient satisfaction.
Oral Surgery Head Assistant • Head Office Manager at King Oral Surgery GroupOral Surgery Head Assistant • Head Office Manager at King Oral Surgery Group