Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Client Account Manager / Coordinator
Steffen Realty Corp, Regal Realtors
Fort Worth, TX
03.2022 - Current
Participated in over 200+ real estate transactions, focusing primarily on transactions for investment buyers
Supported two high producing agents participating in over $75M in real estate transactions across Texas
Collaborate with agents, brokers and other professionals to facilitate successful transactions
Monitor contract timelines to ensure compliance with contract deadlines
Negotiate contracts and repairs between buyers and sellers of real estate, obtaining high dollar discounts for clients saving them an average of 5% off the original purchase price
Consulted with buyers after property inspections offering expert advice and insight on property condition which resulted in a 80% reduction of terminated contracts after the initial inspection
Developed relationships with other real estate professionals to further goals and streamline operations
Resolve 100% of client complaints or concerns regarding properties being purchased by addressing issues and finding solutions
Advise clients on property values, taxes, zoning regulations, mortgages and legal requirements
Residential Real Estate Acquisition and Property Manager
Collins Real Estate Investments
Fort Worth, TX
03.2016 - 02.2025
Independently strategized to create a cash flowing real estate portfolio of multifamily and single family units by careful analysis and research of market conditions
Developed in-depth understanding of construction principles
Coordinate maintenance activities for the portfolio's properties ensuring 100% tenant satisfaction
File insurance claims as needed on properties and monitor insurance policies including liability, damage limits, etc
To ensure financial standing of rental business remains profitable
Review financial data and manage finances to achieve goals, achieving YOY returns of 15% when factoring in cash flow, appreciation, and mortgage pay down
Monitor market performance to ensure lease rates are competitive achieving a 98%-99% occupancy rate each year
Management of renovation projects and contractors achieving quality renovations in a quick timeline to ensure vacancy is kept to a minimum
Maintain accurate records of rent payments, repairs, expenses, etc
Licensed Life & Health Insurance Agent
USAA, Medicare Health Solutions
San Antonio, TX
06.2016 - 09.2019
Advised and consulted with Medicare recipients to find appropriate Medicare insurance solutions in USAA's Health Solutions inbound call center
Sold external insurance carrier Medicare Advantage products and in house Medicare supplement solutions generating 1M+ in lifetime sales for the company assuming a 95% member retention rate over three years
Achieved standing in top ten percent of sales team and maintained top tier adherence to core metrics
Developed and implemented cross-departmental referral programs, leading to a 25% growth in sales opportunities
Maintained ability to sell products in 50 states and had knowledge of state specific legal / regulatory intricacies
Real Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty GroupReal Estate Professional at Maximum One Realty, Crye-Leike Realtors, Ian Marshall Realty, Remax Realty Group