Summary
Overview
Work History
Education
Skills
Certification
Work Availability
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Timeline
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Erin Collins

Erin Collins

Fort Worth,TX

Summary

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.

Overview

10
10
years of professional experience
1
1
Certificate

Work History

Client Account Manager / Coordinator

Steffen Realty Corp, Regal Realtors
Fort Worth, TX
03.2022 - Current
  • Participated in over 200+ real estate transactions, focusing primarily on transactions for investment buyers
  • Supported two high producing agents participating in over $75M in real estate transactions across Texas
  • Collaborate with agents, brokers and other professionals to facilitate successful transactions
  • Monitor contract timelines to ensure compliance with contract deadlines
  • Negotiate contracts and repairs between buyers and sellers of real estate, obtaining high dollar discounts for clients saving them an average of 5% off the original purchase price
  • Consulted with buyers after property inspections offering expert advice and insight on property condition which resulted in a 80% reduction of terminated contracts after the initial inspection
  • Developed relationships with other real estate professionals to further goals and streamline operations
  • Resolve 100% of client complaints or concerns regarding properties being purchased by addressing issues and finding solutions
  • Advise clients on property values, taxes, zoning regulations, mortgages and legal requirements
  • Coordinate inspections, repairs, property access, key transfers, etc

Residential Real Estate Acquisition and Property Manager

Collins Real Estate Investments
Fort Worth, TX
03.2016 - 02.2025
  • Independently strategized to create a cash flowing real estate portfolio of multifamily and single family units by careful analysis and research of market conditions
  • Developed in-depth understanding of construction principles
  • Coordinate maintenance activities for the portfolio's properties ensuring 100% tenant satisfaction
  • File insurance claims as needed on properties and monitor insurance policies including liability, damage limits, etc
  • To ensure financial standing of rental business remains profitable
  • Review financial data and manage finances to achieve goals, achieving YOY returns of 15% when factoring in cash flow, appreciation, and mortgage pay down
  • Monitor market performance to ensure lease rates are competitive achieving a 98%-99% occupancy rate each year
  • Management of renovation projects and contractors achieving quality renovations in a quick timeline to ensure vacancy is kept to a minimum
  • Maintain accurate records of rent payments, repairs, expenses, etc

Licensed Life & Health Insurance Agent

USAA, Medicare Health Solutions
San Antonio, TX
06.2016 - 09.2019
  • Advised and consulted with Medicare recipients to find appropriate Medicare insurance solutions in USAA's Health Solutions inbound call center
  • Sold external insurance carrier Medicare Advantage products and in house Medicare supplement solutions generating 1M+ in lifetime sales for the company assuming a 95% member retention rate over three years
  • Achieved standing in top ten percent of sales team and maintained top tier adherence to core metrics
  • Developed and implemented cross-departmental referral programs, leading to a 25% growth in sales opportunities
  • Maintained ability to sell products in 50 states and had knowledge of state specific legal / regulatory intricacies

Benefits Consultant, Licensed Medicare Insurance Sales Agent

WellCare Health Plans
San Antonio, TX
10.2015 - 05.2016
  • Conducted in home appointments to present plans and conduct enrollments
  • Marketed Medicare Advantage Insurance policies at field events
  • Worked to promote company products and services to drive sales of insurance products

Client Relationship Manager

Mckenzie Rhody Construction Defect Law
Dallas, TX
12.2014 - 06.2015
  • Establish and maintained business relationships with 40+ property management companies
  • Assisted during property investigations for multi-million dollar construction defect cases
  • Sourced construction defect leads for potential large scale legal cases

Education

Bachelor of Science - Advertising / Public Relations, Psychology

Texas Christian University
05.2008

Skills

  • CRM software proficiency
  • Data-driven decision making
  • Relationship building
  • Interpersonal skills
  • Time management
  • Task prioritization
  • Consultative selling techniques

Certification

Texas Real Estate Commission License, 640169, 04/2014

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“What I believe” is a process rather than a finality. Finalities are for gods and government, not for the human intellect.
Emma Goldman

Timeline

Client Account Manager / Coordinator

Steffen Realty Corp, Regal Realtors
03.2022 - Current

Licensed Life & Health Insurance Agent

USAA, Medicare Health Solutions
06.2016 - 09.2019

Residential Real Estate Acquisition and Property Manager

Collins Real Estate Investments
03.2016 - 02.2025

Benefits Consultant, Licensed Medicare Insurance Sales Agent

WellCare Health Plans
10.2015 - 05.2016

Client Relationship Manager

Mckenzie Rhody Construction Defect Law
12.2014 - 06.2015

Bachelor of Science - Advertising / Public Relations, Psychology

Texas Christian University
Erin Collins