Erin Collins
Fort Worth,TX
Summary
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Client Account Manager / Coordinator
Steffen Realty Corp, Regal Realtors
Fort Worth, TX
03.2022 - Current
- Participated in over 200+ real estate transactions, focusing primarily on transactions for investment buyers
- Supported two high producing agents participating in over $75M in real estate transactions across Texas
- Collaborate with agents, brokers and other professionals to facilitate successful transactions
- Monitor contract timelines to ensure compliance with contract deadlines
- Negotiate contracts and repairs between buyers and sellers of real estate, obtaining high dollar discounts for clients saving them an average of 5% off the original purchase price
- Consulted with buyers after property inspections offering expert advice and insight on property condition which resulted in a 80% reduction of terminated contracts after the initial inspection
- Developed relationships with other real estate professionals to further goals and streamline operations
- Resolve 100% of client complaints or concerns regarding properties being purchased by addressing issues and finding solutions
- Advise clients on property values, taxes, zoning regulations, mortgages and legal requirements
- Coordinate inspections, repairs, property access, key transfers, etc
Residential Real Estate Acquisition and Property Manager
Collins Real Estate Investments
Fort Worth, TX
03.2016 - 02.2025
- Independently strategized to create a cash flowing real estate portfolio of multifamily and single family units by careful analysis and research of market conditions
- Developed in-depth understanding of construction principles
- Coordinate maintenance activities for the portfolio's properties ensuring 100% tenant satisfaction
- File insurance claims as needed on properties and monitor insurance policies including liability, damage limits, etc
- To ensure financial standing of rental business remains profitable
- Review financial data and manage finances to achieve goals, achieving YOY returns of 15% when factoring in cash flow, appreciation, and mortgage pay down
- Monitor market performance to ensure lease rates are competitive achieving a 98%-99% occupancy rate each year
- Management of renovation projects and contractors achieving quality renovations in a quick timeline to ensure vacancy is kept to a minimum
- Maintain accurate records of rent payments, repairs, expenses, etc
Licensed Life & Health Insurance Agent
USAA, Medicare Health Solutions
San Antonio, TX
06.2016 - 09.2019
- Advised and consulted with Medicare recipients to find appropriate Medicare insurance solutions in USAA's Health Solutions inbound call center
- Sold external insurance carrier Medicare Advantage products and in house Medicare supplement solutions generating 1M+ in lifetime sales for the company assuming a 95% member retention rate over three years
- Achieved standing in top ten percent of sales team and maintained top tier adherence to core metrics
- Developed and implemented cross-departmental referral programs, leading to a 25% growth in sales opportunities
- Maintained ability to sell products in 50 states and had knowledge of state specific legal / regulatory intricacies
Benefits Consultant, Licensed Medicare Insurance Sales Agent
WellCare Health Plans
San Antonio, TX
10.2015 - 05.2016
- Conducted in home appointments to present plans and conduct enrollments
- Marketed Medicare Advantage Insurance policies at field events
- Worked to promote company products and services to drive sales of insurance products
Client Relationship Manager
Mckenzie Rhody Construction Defect Law
Dallas, TX
12.2014 - 06.2015
- Establish and maintained business relationships with 40+ property management companies
- Assisted during property investigations for multi-million dollar construction defect cases
- Sourced construction defect leads for potential large scale legal cases
Education
Bachelor of Science - Advertising / Public Relations, Psychology
Texas Christian University
05.2008
Skills
- CRM software proficiency
- Data-driven decision making
- Relationship building
- Interpersonal skills
- Time management
- Task prioritization
- Consultative selling techniques
Certification
Texas Real Estate Commission License, 640169, 04/2014
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“What I believe” is a process rather than a finality. Finalities are for gods and government, not for the human intellect.
Emma Goldman
Timeline
Client Account Manager / Coordinator
Steffen Realty Corp, Regal Realtors
03.2022 - Current
Licensed Life & Health Insurance Agent
USAA, Medicare Health Solutions
06.2016 - 09.2019
Residential Real Estate Acquisition and Property Manager
Collins Real Estate Investments
03.2016 - 02.2025
Benefits Consultant, Licensed Medicare Insurance Sales Agent
WellCare Health Plans
10.2015 - 05.2016
Client Relationship Manager
Mckenzie Rhody Construction Defect Law
12.2014 - 06.2015
Bachelor of Science - Advertising / Public Relations, Psychology
Texas Christian University
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