Erin Coluci
Plymouth,US
Summary
Analytical, hands-on, detail-oriented professional offering over 15 years of patient care and healthcare IT. Dedicated to upholding clinical guidelines, standards, and best practices. Extensive experience evaluating clinical data, compiling reports for analysis, conducting patient evaluations, and developing successful care plans. Dependable, leader with exceptional organization, communication, and relationship management skills.
Overview
16
16
years of professional experience
Work History
Clinical Solutions Specialist
Signet
01.2024 - Current
- Provide consultation on the design and implementation of healthcare communication systems and associated products and services
- Perform assessment of current clinical workflows
Educate healthcare personnel, nursing staff, and informatics professionals on optimal use and operation of clinical communications software/hardware.
- Manage day-to-day administration of Learning Management System (LMS) including, but not limited to, access requests, course uploads, testing support etc. and basic project coordination
- Create and deliver training resources for client education using a variety of authoring software, including video and e-learning published thru our LMS.
Assign, edit and maintain learning assignments including curricula and learning plan within LMS
- Develop end-user training materials such as participant guides, media, evaluations, job-aids, training checklists
- Advise, inform, and provide technical support to clients and SIGNET Sales and Project Management teams
- Develop and maintain relationships with key client personnel and advise on best practices and use cases
EMPI Data Extraction Analyst
Maine Health
06.2023 - Current
- Company Overview: CSI Solutions
- Receives, processes and analyzes health information for billing and claims accuracy
- Supports system migration to an EMPI, including identifying data issues such as duplicates and overlays of medical records
- Analyzed and performed medical records merges, unmerging, overlays and necessary chart corrections in several health systems (Epic, MyChart, Care Everywhere, Vyne)
- Identified fax trends and metadata for qualifying documents
- Reviewed and analyzed the system and performance indicators to locate problems and correct errors
- Escalated problems and issues to appropriate staff to ensure timely resolution
- CSI Solutions
IT Consultant
ADVENT HEALTH
06.2022 - 07.2023
- Company Overview: AIT REV CYCLE (CSI SOLUTIONS)
- Performed analytical and data entry tasks
- Kept patients medical records up to date and acted as a liaison between the patient and personnel by keeping the lines of communication open
- Prioritized and scheduled problem resolution; actively worked issues and escalated issues according to company's internal escalation process
- AIT REV CYCLE (CSI SOLUTIONS)
Patient Service Representative
ATRIUS HEALTH
12.2019 - 08.2020
- Company Overview: PMG
- Responsible for direct care of patients under the supervision of the clinician
- Adhered to policies, procedures and standards of practice
- Supported the flow of care on the unit and preformed unit secretary duties assigned
- Worked with Epic Team members to train clinical employees in the Epic healthcare record system
- Contributed as a pivotal member in an inter-disciplinary healthcare team by providing ongoing assistance to 20+ medical doctors, physician associates and staff nurses, to guarantee seamless office operations and optimal patient care
- PMG
Dedicated Medical Assistant/ Epic Trainer
ATRIUS HEALTH
08.2009 - 12.2019
- Responsible for direct care of patients under the supervision of the clinician
- Adhered to policies, procedures and standards of practice
- Supported the flow of care on the unit and preformed unit secretary duties assigned
- Worked with Epic Team members to train clinical employees in the Epic healthcare record system
- Contributed as a pivotal member in an inter-disciplinary healthcare team by providing ongoing assistance to 20+ medical doctors, physician associates and staff nurses, to guarantee seamless office operations and optimal patient care
Education
Associate -
QUINCY COLLEGE
QUINCY, MA01.2017
Skills
- Project Management
- Problem - Solving skills
- Customer service skills
- MS Office
- Epic
- Meditech
- Athena
- Vyne
- Healthwyse
- Q360
Timeline
Clinical Solutions Specialist
Signet
01.2024 - Current
EMPI Data Extraction Analyst
Maine Health
06.2023 - Current
IT Consultant
ADVENT HEALTH
06.2022 - 07.2023
Patient Service Representative
ATRIUS HEALTH
12.2019 - 08.2020
Dedicated Medical Assistant/ Epic Trainer
ATRIUS HEALTH
08.2009 - 12.2019
Associate -
QUINCY COLLEGE
Similar Profiles
Rita CallisRita Callis
Customer Relationship Representative at SignetCustomer Relationship Representative at Signet
Rita CallisRita Callis
Customer Relationship Specialist at SignetCustomer Relationship Specialist at Signet
Benjamin DuarteBenjamin Duarte
Assembly Line Worker at SignetAssembly Line Worker at Signet