Erin Connor
Overview
12
12
years of professional experience
Work History
Advocacy and Consulting
Rollins
Louisville, Kentucky
01.2023 - 08.2024
- Developed and implemented advocacy campaigns to promote awareness of issues.
- Coordinated with partners to ensure alignment of messaging across multiple platforms.
- Prepared reports summarizing research findings regarding relevant policies or regulations.
- Completed reports, paperwork and documentation accurately and on time.
- Managed caseloads effectively, ensuring all clients received timely and personalized assistance.
Pierogi Maker
The Pierogi Lady
Akron, OH
01.2021 - 01.2022
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Sales and Seasonal Associate
Bath and Body Works
Eastgate Mall, OH
05.2018 - 08.2021
- Helped customers locate items within the store using the inventory system.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Verified credit card charges against purchase receipts for accuracy.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
Associate
Chipotle
Kent, Ohio
01.2020 - 01.2021
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures.
- Processed payments using point-of-sale systems.
- Handled incoming calls from customers regarding orders or other inquiries.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Childcare
Multi Family
Akron, Ohio
05.2019 - 08.2019
- Provided guidance on nutrition to parents and children I supervised.
- Performed light housekeeping duties related to childcare such as laundry or meal preparation.
- Established and organized activities for children to maintain physical exercise.
Seasonal Associate
Victoria Secret
Eastgate Mall
11.2017 - 01.2018
- Worked the register and learned great people skills.
- Reported any discrepancies or errors in pricing or inventory levels to management.
- Verified credit card charges against purchase receipts for accuracy.
- Processed shipments received from vendors according to established protocols.
- Helped customers locate items within the store using the inventory system.
Volunteer Coach
The Cincinnati Synchrogators Synchronized Swim Team
01.2013 - 01.2014
- I coached kids from 7 to 19 years old in synchronized swimming.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve objectives and meet team goals.
- Provided support and guidance to team members to maximize team performance.
Education
Dietetic Certificate -
Western Kentucky University
08.2023
Bachelors in Science - Nutrition and Dietetics
Kent State University
05.2021
Skills
- Campaign Development
- Volunteer Management
- Policy analysis
- Media Relations
- Partnership Building
- Policy Development
Timeline
Advocacy and Consulting
Rollins
01.2023 - 08.2024
Pierogi Maker
The Pierogi Lady
01.2021 - 01.2022
Associate
Chipotle
01.2020 - 01.2021
Childcare
Multi Family
05.2019 - 08.2019
Sales and Seasonal Associate
Bath and Body Works
05.2018 - 08.2021
Seasonal Associate
Victoria Secret
11.2017 - 01.2018
Volunteer Coach
The Cincinnati Synchrogators Synchronized Swim Team
01.2013 - 01.2014
Dietetic Certificate -
Western Kentucky University
Bachelors in Science - Nutrition and Dietetics
Kent State University