Summary
Overview
Work History
Education
Skills
Interests
Websites
Work Availability
Software
Timeline
58
Erin Cook

Erin Cook

Oceana

Summary

Dynamic small business owner with a proven track record in customer relations and business development. Successfully enhanced brand visibility through strategic marketing and streamlined operations. Formerly managed staff at Sbarro's Pizza, demonstrating strong attention to detail and effective project management skills to ensure exceptional service and operational efficiency.

Creative Business Owner with exceptional background spent in the Design Industry. Proven leader with engaging demeanor and success working in most demanding environments. Talented in use of colors and shading.

Overview

3
3
years of professional experience

Work History

Small Art Business Owner

Self Employed
10.2023 - Current
  • Developed and implemented marketing strategies to increase brand visibility.
  • Managed financial operations, ensuring accurate bookkeeping and timely invoicing.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Established strong customer relationships through excellent communication and attentive service.
  • Streamlined inventory management processes to optimize supply chain efficiency.
  • Conducted market research to identify emerging trends and competitive landscape.

Manager

Sbarro's Pizza
10.2023 - 07.2024
  • Supervised daily operations to ensure efficient service delivery and customer satisfaction.
  • Trained staff on food preparation procedures and safety standards to maintain quality control.
  • Managed counting and properly storing cash register funds.
  • Maintained cleanliness and sanitation standards in compliance with health regulations, ensuring safe dining environment.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Implemented employee scheduling to optimize labor costs while meeting peak service demands.

Waitress

Rae's Diner
02.2023 - 06.2023
  • Provided exceptional customer service in fast-paced dining environment.
  • Accurately processed orders and managed transactions using point-of-sale systems.
  • Collaborated with kitchen staff to ensure timely delivery of meals.
  • Maintained cleanliness and organization of dining area for optimal guest experience.
  • Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
  • Monitored stock levels and assisted in inventory management for efficient operations.
  • Adapted to changing priorities during peak hours, ensuring smooth workflow.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Crew Member

McDonalds
08.2022 - 01.2023
  • Maintained cleanliness and organization of dining and kitchen areas to uphold health standards.
  • Assisted in training new crew members on operational procedures and customer interaction techniques.
  • Prepared food items according to safety guidelines, maintaining quality and consistency in presentation.
  • Conducted inventory checks, reporting discrepancies to management for timely restocking of supplies.
  • Adapted quickly to changing priorities during peak hours, ensuring smooth workflow and customer service continuity.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.

Education

Associate of Applied Science - Multimedia Design

Mountwest Community And Technical College
Huntington
12-2025

High School Diploma -

Westside High School
Clear Fork
06-2023

Skills

  • Customer service
  • Customer relations
  • Attention to detail
  • Driven and determined
  • Business planning
  • Project management
  • Business development
  • Purchasing and planning
  • Budget control
  • Background Art
  • Concept Art
  • Shading
  • Social media marketing

Interests

  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Graphic Design
  • Drawing and Painting

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Software

Procreate

Adobe Photoshop

Adobe Illustrator

Timeline

Small Art Business Owner

Self Employed
10.2023 - Current

Manager

Sbarro's Pizza
10.2023 - 07.2024

Waitress

Rae's Diner
02.2023 - 06.2023

Crew Member

McDonalds
08.2022 - 01.2023

Associate of Applied Science - Multimedia Design

Mountwest Community And Technical College

High School Diploma -

Westside High School