Summary

Overview

Work History

Education

Skills

Timeline

Erin Crawford

Topton,North Carolina

Summary

Adept Table Games Dealer from Harrahs Cherokee Casino Resort, known for exceptional customer service and strong mathematical skills. Expertly managed high-stress situations, ensuring a fast-paced, enjoyable gaming environment. Fostered loyalty through engaging interactions, adhering to regulations for a safe, ethical operation. Demonstrated reliability and teamwork, enhancing guest experience and operational efficiency.

Overview

3

3

years of professional experience

Work History

Table Games Dealer

Harrahs Cherokee Casino Resort

05.2022 - Current

Managed high-stress situations effectively, remaining calm under pressure while maintaining professionalism with guests.
Maintained fast game pace by handling chips, cards, money, and gaming equipment efficiently.
Managed chips and money transactions with attention to detail to prevent fraud.
Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
Monitored guest behavior for signs of intoxication or disorderly conduct, intervening when necessary to maintain a safe environment for all patrons.
Developed strong relationships with regular clients, resulting in increased loyalty and repeat visits to the casino.
Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
Learned and followed company procedures to maintain consistency and standards.
Provided an enjoyable gaming environment for all guests by adhering to responsible gambling guidelines at all times.
Kept track of game outcomes and reported to supervisor for accurate record keeping.

Education

High School Diploma - None

Smokey Mtn High School

Sylva

06.1998

Skills

Reliability and punctuality
Excellent customer service
Keen observation
Team player mentality
Patience and composure
Strong mathematical skills
Guest service
Stress Tolerance

Table game rules
Dealer training
Customer Service
Team building
Game dealing
Gameplay monitoring
Deal cards
Card shuffling

Timeline

Table Games Dealer

Harrahs Cherokee Casino Resort

05.2022 - Current

High School Diploma - None

Smokey Mtn High School